Monthly Archives: September 2014

Popular DECT IP Phone Comparison – Yealink W52P vs. Panasonic KX-TGP500

Many users who are looking for more mobile freedom while still keeping great call quality and business phone features are turning to cordless IP DECT phone systems.  There are many cordless DECT phone options in today’s market, but two of the most popular are Yealink’s W52P and Panasonic’s KX-TGP500.  With similar price ranges, below is a quick comparison between the 2 models.


Yealink SIP-W52P

Yealink SIP-W52P

  • Indoor range: 50m
  • Outdoor range: 300m
  • Color screen: Yes
  • Simultaneous calls: 4
  • SIP Accounts:  Up to 5
  • Cordless Handsets:  Up to 5 (W52H)
  • HD Voice: Yes, handset with wideband
  • Speaker: Full-Duplex
  • Talk time: +10 hours, 100 hours standby
  • PoE: Integrated PoE (Class 1)
  • ECO Mode: Yes
  • Cat-iq 2.0: Yes
  • Remote Phonebook:  Yes
  • On-screen conferencing instructions
  • Special:  Increase range with up to 6 repeaters (RT10)
  • See Yealink W52P Product & pricing


Panasonic KX-TGP500

Panasonic KX-TGP500

  • Indoor range: 50m
  • Outdoor range: 300m
  • Color screen: No, grayscale
  • Simultaneous calls: 3
  • SIP Accounts:  Up to  8
  • Cordless Handsets:  Up to 6 (KX-TPA50B04)
  • HD Voice: HD Codec on DECT radio
  • Speaker: Half-Duplex
  • Talk time: Up to 5 hours, 240 hours standby
  • PoE: No
  • ECO Mode: No
  • Cat-iq 2.0: No
  • Remote Phonebook:  No
  • No on-screen conferencing instructions
  • See Panasonic KX-TGP500 Product & Pricing


 

Simple Guide on How to Install Avaya B179 on IP Office

The Avaya B179 IP Conference Phone works perfectly with Avaya IP Office.   It is supported on IP Office R5.0 and higher, and requires an Avaya IP Endpoint license.  We will provide a basic tutorial here to get your Avaya B179 IP Conference phone connected.  Please see the Avaya B179 Install and Admin Guide for a more in-depth guide.

Avaya B179

1)   First, let’s make sure the IP Office is setup correctly:

  • Log into your IP Office
  • Go to the License Tab > Make sure you have an Avaya IP Endpoint license available (the 3rd Party IP/SIP Endpoint will not work)
  • Go to System > LAN1 or LAN2 (whichever interface is connected to the network the B179 is on) > VoIP tab:
    • Check “SIP Registrar Enable”
  • Create a new extension by selecting Extension > create SIP Extension
    • Add a valid Base Extension number i.e. 8000
  • Create a new user by selecting User > create User:
    • Add a valid Name ie Extn8000
    • Add the Base Extension number that was previously created. i.e 8000
    • Go to the Telephony tab > Supervisor Settings tab:
      • Put a numerical password in the “Login Code” field.  For testing purposes we can use 8000.

2)   Then, configure the Avaya B179:

  • On the B179 conference phone:
    • Press Menu > Status > Network
      • Set or Confirm the IP Address of the phone (DHCP/Static)
        • This IP address is used to log into the web interface of the phone.
  • Web Settings:
    • Enter the IP address of the phone into a web browser of your choice
      • Login with the default credentials
        • User: Admin
        • Password: 1234
    • Settings > SIP
      • Enable Account 1
        • Account Name: This is what is shown on the display of the B179.
        • User:  IP Office Base Extension number i.e. 8000
        • Registrar: IP of LAN1 or LAN2 IP Office interface (whichever is used)
        • Realm: *
        • Authorization Name:  IP Office Base Extension number i.e. 8000
        • Authorization Password: Enter the “Login Code” setup for the user.
        • Save values
    • Settings > Networking
      • These fields are used to make sure your B179 is setup correctly to the network
        • IP Address: IP address of B179
        • Net Mask: Subnet mask of the network on which the B179 is connected
        • Gateway: Local gateway on the network on which the B179 is connected
        • DNS info can be manually specified
        • Save values
        • Reboot the phone and the B179 should register with the IP Office

This should get your Avaya B179 IP Conference Phone connected to your IP Office for testing purposes.  Then from here on, you will want to fine tune your settings and secure your phone following the Avaya B179 Install and Admin Guide.

Jabra Fall Wireless Promo – Free EHS or Lifter with Jabra Motion Office or PRO-9400 Headset!

Having the right mobility headset is now a mainstream must-have in daily business life where open collaborative office spaces and mobile employees are the workplace norm.  It’s becoming more and more difficult to carry out a clear and productive conversation with all the noises and distractions around you.

So take advantage of Jabra’s Fall Wireless promotion (9/1/2014-12/31/2014) and get a free EHS cable or Remote Handset Lifter for remote call management with eligible purchase!  Qualifying models for this promotion include any variants of the Jabra Motion Office or Jabra PRO 9400 series headsets.  There is no minimum or maximum purchase required, simply make your purchase with us then visit Jabra’s promo website to claim your free Jabra remote call management accessory!

Jabra Motion Office

Jabra Motion Office Headset provides true wireless freedom, allowing users to connect to all their phones to one headset.  You can even transfer calls between phones as you head out the door to continue the conversation!

  • Triple connectivity for desk, softphone, and mobile devices
  • Up to 300ft of the latest Bluetooth wireless range
  • Easy, intuitive call control from headset and base
  • 128 bit encryption for security

JabraPro9450 

Jabra Pro 9400 Headsets is a high quality wireless option with technology that will withstand the test of time!  Use it with your regular desk phones now, and with your PC softphone when you are ready for Unified Communications!

  • Dual connectivity for desk phones and UC softphones
  • Up to 450ft of wireless range and up to 10 hours of talk time
  • Wideband audio, noise-canceling microphone, and user friendly touchpad

Terms and Conditionswww.Jabra.com/FallWireless

Promotional offer: Purchase a Jabra Motion Office or Jabra PRO 9400 series headset from an authorized Jabra reseller and become eligible to receive a free Electronic Hook Switch (EHS) cable or Remote Handset Lifter (RHL) – up to a $75 retail value. No minimum or maximum purchase requirements.

Promotional Period: September 1, 2014 through December 31, 2014. All claims must be submitted to Jabra and postmarked on or before January 15, 2015. Claims received after that date will not be honored.

Eligibility: This promotion is open to all end-customers in the United States who purchase either a Motion Office or PRO 9400 series headset from an authorized Jabra reseller. By participating in this promotion, the customer accepts and agrees to be bound by these Terms and Conditions. Employees of Jabra, its resellers or its distributors are not eligible for this offer.

Fulfillment: Unless otherwise specified on the online claim form or in the email accompanying the proof of purchase, Jabra will determine which EHS cable or RHL lifter will be provided.  This determination will be based on the compatibility with the customer’s telephone model. If a telephone is not compatible with Jabra EHS cables as referenced in Jabra’s compatibility guide, a Jabra RHL lifter will be provided.

The free EHS cable or RHL lifter will be shipped directly to the customer at the address listed on the original invoice.  If multiple product purchases are made and placed on the same purchase order and invoice, all free products will be shipped to the address on the invoice.  Delivery is typically 2-3 weeks for order fulfillment under normal conditions.

Administrative: This promotion is the exclusive property of Jabra and any use by unauthorized parties without the expressed and written consent by Jabra is prohibited.  Jabra reserves the right to audit any claim at any time to ensure the validity of the proof of purchase.  Jabra reserves the right to cancel this promotion at any time and for any reason without notice.

EHS cables and RHL lifters provided under this program are not for resale. Jabra will only allow returns for claims of   ”Out of Box Failure”.  This promotion cannot be combined with any other active Jabra offers and/or programs.

How to Manually Configure Polycom VoIP Phone to Asterisk

Polycom makes some of the best quality SIP VoIP Phones on the market.  They work well with most IP-PBX and Hosted VoIP Providers.  While most manufacturers and providers will have their own setup guidelines (which you should follow first), there are times when you may need to manually configure your Polycom VoIP phone.  We will provide a very basic guide on getting your Polycom phone manually registered to an Asterisk SIP-based system here.

First you will need some basic information to register your Polycom phone:

  1. IP address of the Polycom phone
  2. IP address of the Asterisk system and SIP Port used to register (usually 5060)
  3. SIP extension number and phone password from your Asterisk system for your Polycom Phone

Once you have obtained the information, open up your web browser and enter in the IP Address of the Polycom phone in the Address Bar. Once it prompts you to login, use the following user name and password (assuming it is still default):

  1. Username: Polycom
  2. Password: 456

When logged into the Polycom phone’s user interface go to the Lines section (may be under Settings on newer firmwares) and Line 1.  Enter the information into the following fields:

  1. Display Name: SIP Extension Number assigned on the Asterisk system ie. 2000
  2. Address: SIP Extension Number assigned on the Asterisk system ie. 2000
  3. Label: SIP Extension Number assigned on the Asterisk system ie. 2000

Under Authentication

  1. Authentication User ID: SIP Extension Number assigned on the Asterisk system, i.e., 2000
  2. Authentication Password: Phone-password assigned on the Asterisk system

Under Server 1:

  1. Address: IP Address of the Asterisk system
  2. Port: Port number for SIP registration ,i.e., 5060
  3. Leave all other settings default.

Submit to Save settings, which should prompt you to reboot the phone.  Check to see if the Polycom phone is registered properly by pressing on the phone: Menu/Settings > Status > Lines.

You should be all set!