Author Archives: Annie C

Phoenix Audio Spider VoIP Conference Phone Unboxing Review

The Spider is Phoenix Audio’s latest top of line conference phone series delivering HD audio, noise/echo cancellation, dual connectivity, as well as the popular daisy chaining capability. The SIP version MT505 connects to SIP service via Ethernet cable or your computer via USB, while the PSTN version MT502 connects with your analog phone line as well as computer via USB.

Highlighted Specs:

  • Bridging between USB and VoIP/SIP/IP
  • Use alone or daisy chainable up to 14 units of MT503 or Quattro3’s
  • Interactive dial pad with backlights
  • 4 mic beamforming array with directional LED lighting
  • DSP based algorithms:  echo canceling, noise reduction, de-reverb, automatic gain control
  • SIP version supports PoE (Power over Ethernet)

Phoenix Audio Spider PackagePhoenix Audio Spider Package Interior

 

 

 

 

 

Upon opening the package, we can see the Phoenix Audio Spider conference phone came well packed with foam cushioning and cut-outs to prevent shifting damage during transit.  The content includes the Spider conference phone, 48V power supply with international adapters, USB cable, and Ethernet cable for SIP version (phone cable instead for PSTN version).

Phoenix Audio Spider Package ContentThe Phoenix Audio Spider aluminum casing has a more matte finish to help prevent unpleasant finger prints.  At 7″ diameter and 1-7/8″ in height the Spider is discrete and visually pleasing.  Phoenix Audio also added foam lining to the bottom of the unit to help keep it in place and prevent scratches.  The soft-touch keypad is back-lit when active or off when the unit is on standby.

Initial boot-up took a couple minutes then from there on the set-up was pretty simple via Spider’s GUI interface – just minutes after plugging in we are having our first test call.  The menu options are pretty self-explanatory via on-screen prompts, but you can also check the user manual for a flow-chart.  The settings can be changed both manually on the unit itself or via its web interface.

PhoenixAudioSpider-Standby IMG_20141111_170744 IMG_20141111_170717

We tested using the Spider conference phone from various distances up to 7 feet away and is happy to say our voices were picked up very well.  Our voices sounded clear and natural for the caller on the other side with minimal or no background noises.  The Spider’s proprietary directional beamforming array (seen by blue LED light under Spider’s grill) followed each speaker’s voice around the room with stunning accuracy.  (Note:  For those who don’t enjoy LED light shows, the red and blue lights can be turned off via menu option.)  In conclusion, an individual Phoenix Audio Spider unit would be sufficient for any small to mid-sized conference room and a good conference phone to consider. For larger settings you can daisy-chain up to 14 sub-units for additional expansion.

Additional Resources:

 

Mitel Discontinues Aastra 675xi Series SIP Phones

As part of its brand transformation after purchasing Aastra, Mitel announced end-of-life for Aastra 675xi series SIP IP phones to make way for Mitel’s new and improved 6800i series.  For those wanting to continue with the Aastra 6700i series, the 673xi series are a great substitute as well.

Aastra-Mitel-Phones

If you liked Aastra 6757i SIP phone:

  • Mitel 6867i, part of the new 6800i series IP phones, offers higher spec at a lower price point.  Additional features include color LCD display, dual Gigabit Ethernet ports, native HD hardware for true HD voice quality.
  • Alternatively, Aastra 6737i provide same look and price range as 6757i plus more features like dual Gigabit Ethernet ports and native HD hardware for true HD voice quality.

If you liked Aastra 6755i SIP phone:

  • Mitel 6867i would also serve as a good step up from 6755i with additional features like 10 programmable softkeys (no paper label keys), EHS/DHSG headset port, and wider range of accessories (including expansion modules).
  • Or go with Aastra 6735i which provide same look and price range plus additional features like dual Gigabit Ethernet ports and native HD hardware for true HD voice quality.

If you liked Aastra 6753i SIP phone:

  • Mitel 6865i, part of the new 6800i series IP phone, offers higher spec and competitive pricing with its larger LCD display, dual Gigabit Ethernet ports, and native HD hardware for true HD voice quality.

Popular DECT IP Phone Comparison – Yealink W52P vs. Panasonic KX-TGP500

Many users who are looking for more mobile freedom while still keeping great call quality and business phone features are turning to cordless IP DECT phone systems.  There are many cordless DECT phone options in today’s market, but two of the most popular are Yealink’s W52P and Panasonic’s KX-TGP500.  With similar price ranges, below is a quick comparison between the 2 models.


Yealink SIP-W52P

Yealink SIP-W52P

  • Indoor range: 50m
  • Outdoor range: 300m
  • Color screen: Yes
  • Simultaneous calls: 4
  • SIP Accounts:  Up to 5
  • Cordless Handsets:  Up to 5 (W52H)
  • HD Voice: Yes, handset with wideband
  • Speaker: Full-Duplex
  • Talk time: +10 hours, 100 hours standby
  • PoE: Integrated PoE (Class 1)
  • ECO Mode: Yes
  • Cat-iq 2.0: Yes
  • Remote Phonebook:  Yes
  • On-screen conferencing instructions
  • Special:  Increase range with up to 6 repeaters (RT10)
  • See Yealink W52P Product & pricing


Panasonic KX-TGP500

Panasonic KX-TGP500

  • Indoor range: 50m
  • Outdoor range: 300m
  • Color screen: No, grayscale
  • Simultaneous calls: 3
  • SIP Accounts:  Up to  8
  • Cordless Handsets:  Up to 6 (KX-TPA50B04)
  • HD Voice: HD Codec on DECT radio
  • Speaker: Half-Duplex
  • Talk time: Up to 5 hours, 240 hours standby
  • PoE: No
  • ECO Mode: No
  • Cat-iq 2.0: No
  • Remote Phonebook:  No
  • No on-screen conferencing instructions
  • See Panasonic KX-TGP500 Product & Pricing


 

Jabra Fall Wireless Promo – Free EHS or Lifter with Jabra Motion Office or PRO-9400 Headset!

Having the right mobility headset is now a mainstream must-have in daily business life where open collaborative office spaces and mobile employees are the workplace norm.  It’s becoming more and more difficult to carry out a clear and productive conversation with all the noises and distractions around you.

So take advantage of Jabra’s Fall Wireless promotion (9/1/2014-12/31/2014) and get a free EHS cable or Remote Handset Lifter for remote call management with eligible purchase!  Qualifying models for this promotion include any variants of the Jabra Motion Office or Jabra PRO 9400 series headsets.  There is no minimum or maximum purchase required, simply make your purchase with us then visit Jabra’s promo website to claim your free Jabra remote call management accessory!

Jabra Motion Office

Jabra Motion Office Headset provides true wireless freedom, allowing users to connect to all their phones to one headset.  You can even transfer calls between phones as you head out the door to continue the conversation!

  • Triple connectivity for desk, softphone, and mobile devices
  • Up to 300ft of the latest Bluetooth wireless range
  • Easy, intuitive call control from headset and base
  • 128 bit encryption for security

JabraPro9450 

Jabra Pro 9400 Headsets is a high quality wireless option with technology that will withstand the test of time!  Use it with your regular desk phones now, and with your PC softphone when you are ready for Unified Communications!

  • Dual connectivity for desk phones and UC softphones
  • Up to 450ft of wireless range and up to 10 hours of talk time
  • Wideband audio, noise-canceling microphone, and user friendly touchpad

Terms and Conditionswww.Jabra.com/FallWireless

Promotional offer: Purchase a Jabra Motion Office or Jabra PRO 9400 series headset from an authorized Jabra reseller and become eligible to receive a free Electronic Hook Switch (EHS) cable or Remote Handset Lifter (RHL) – up to a $75 retail value. No minimum or maximum purchase requirements.

Promotional Period: September 1, 2014 through December 31, 2014. All claims must be submitted to Jabra and postmarked on or before January 15, 2015. Claims received after that date will not be honored.

Eligibility: This promotion is open to all end-customers in the United States who purchase either a Motion Office or PRO 9400 series headset from an authorized Jabra reseller. By participating in this promotion, the customer accepts and agrees to be bound by these Terms and Conditions. Employees of Jabra, its resellers or its distributors are not eligible for this offer.

Fulfillment: Unless otherwise specified on the online claim form or in the email accompanying the proof of purchase, Jabra will determine which EHS cable or RHL lifter will be provided.  This determination will be based on the compatibility with the customer’s telephone model. If a telephone is not compatible with Jabra EHS cables as referenced in Jabra’s compatibility guide, a Jabra RHL lifter will be provided.

The free EHS cable or RHL lifter will be shipped directly to the customer at the address listed on the original invoice.  If multiple product purchases are made and placed on the same purchase order and invoice, all free products will be shipped to the address on the invoice.  Delivery is typically 2-3 weeks for order fulfillment under normal conditions.

Administrative: This promotion is the exclusive property of Jabra and any use by unauthorized parties without the expressed and written consent by Jabra is prohibited.  Jabra reserves the right to audit any claim at any time to ensure the validity of the proof of purchase.  Jabra reserves the right to cancel this promotion at any time and for any reason without notice.

EHS cables and RHL lifters provided under this program are not for resale. Jabra will only allow returns for claims of   ”Out of Box Failure”.  This promotion cannot be combined with any other active Jabra offers and/or programs.