Author Archives: Tyler L

Yealink adds Skype for Business (MS Lync) Support to the SIP-T48G & SIP-T22P Phones

lync-yealink

Yealink has been growing fast and winning numerous awards for their line of SIP based IP phones, IP conference phones, and video conferencing devices.  There is no doubt that they have hit the “sweet spot” in terms of features, quality, and price in the VoIP arena.

To increase their dedication in the world of IP and unified communications, they have recently announced that the Yealink SIP-T22P and Yealink SIP-T48G IP phones are now certified to work  with Lync 2013 and Skype for Business.  There will be more phones certified down the road, but for now, the SIP-T22P and SIP-T48G get our customers started and wanting more.

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Currently, if you want to try the Yealink “UC Edition” version of these phones, you will have to fill out an application form from Yealink and send in the MAC addresses of your phones.  In return you will get a license and firmware for your phone.  The Yealink UC Edition is on a free trial basis and may require a minimal fee to acquire a license for full time use.

Here are some of the benefits of the Yealink UC Terminal Solution:

  • Modern Lync Interface: Familiar and friendly user experience, minimal learning costs
  • Support for Lync Server In-band Provisioning: Carefree configuration, mass deployment, efficient and easier management;
  • Tailored phone functions for every employee: Boss/Admin, Always Online, Dial Plan, Phone Lock and more;
  • Smooth and flexible switching between Lync and IP phone: Call/listen with a single click, switch conversations to other devices, more freedom at work.

The Telecom Spot is one of Yealink’s premier and Authorized Dealers.  Remember if you are not buying from the Authorized List, you are not covered under manufacturer warranty or support.  Visit our website and check out our full line of Yealink Products.

Konftel 300WX – Compatible with Select 3rd Party SIP-enabled IP Base Stations

The Konftel 300wx wireless DECT conference phone is no doubt a very capable conferencing device and one of Konftel’s best sellers. At first sight, it is a wireless conference phone that can connect to an analog phone line/analog station via the wireless DECT Base unit as well as connect to USB or mobile phone via optional cables.  But did you know that the Konftel 300wx can also connect to other SIP-based wireless IP DECT base stations making this a very flexible VoIP wireless solution as well?  Konftel is working on testing out different IP DECT base stations that the Konftel 300wx can connect to and is constantly updating their compatibility list.

So just to recap, the Konftel 300wx is a wireless conference phone that can connect to:

  • Analog Phone Line/Analog Station via the included wireless DECT base station
  • PC (Softphones, Skype, etc) via USB cable
  • Mobile phone via optional connection cables
  • SIP via 3rd Party SIP based IP DECT base stations (check compatibility here as more are being added constantly)

With the connectivity options and flexibility, the Konftel 300wx is one awesome conference phone.  If you are still not convinced, Konftel and The Telecom Spot are currently offering a Try and Buy program.  Just contact us at 866-369-3394 and one of our reps will make sure you are picking the right conference device for you needs and set you up with a no obligation trial for 30 days!

Avaya IP Office Release 9.1 – What’s New?

Avaya just released the R9.1 firmware version for their popular IP Office platform.  What’s new you might ask?

Here is a basic overview of the changes being made:

  • New Premium Offering
    • IP Office Select (SE platform)
  • IP Office Server Edition Improvements
    • System expansions and increased resiliency
  • IP Office When Deployed as a Branch Improvements
    • Aura System Manager and central management
    • Aura centralized applications, services, and solutions
    • Branch VM Pro and centralized management
  • IP Office Unified Communications and Video
    • New mobile VoIP client enhancements
    • Lync Plugin enhancements
    • Exchange 2013 integration
    • Avaya Communicator (Flare) enhancements
  • IP Office Key Feature Improvements
    • New system capacity expansion
    • SIP service provider (SIP Trunk) features
    • SSL/VPN remote access and continued IPOSS support improvements
    • Communications accessibility
    • Call center enhancements
  • IP Office Web Manager Evolution
    • Expanded integration of management capabilities
    • Sever Edition and Standard Editions
  • IP Office Security Enhancements
    • TLS and SRTP support for SIP traffic
    • Encryption of all H.323 traffic via Line, Trunk, and SCN

IP Office R9.1 will be supported on the following platforms:

  • IP500 V2
  • IP Office for Linux (Server Edition, Virtualized Server Edition, Select Edition)

Some major changes that may affect people wanting to upgrade to R9.1:

  • Discontinued support for: IP401, IP403, IP406, IP406 V2, IP412, IP500 V1, or Small Office Edition platforms
  • Discontinued support for: IP400 Trunk Cards, IP400 VCM Cards, IP400 Digital Station V1, IP400 Phone V1, IP400 So8, and IP500 Legacy Card Carrier
  • Discontinued support for: Customer Call Reporter (CCR/Advanced Edition).  Existing customers will need to migrate to the new IP Office Contact Center Solution.

For more information, see General Availability (GA) of IP Office Release 9.1 for details.

Simple Guide on How to Install Avaya B179 on IP Office

The Avaya B179 IP Conference Phone works perfectly with Avaya IP Office.   It is supported on IP Office R5.0 and higher, and requires an Avaya IP Endpoint license.  We will provide a basic tutorial here to get your Avaya B179 IP Conference phone connected.  Please see the Avaya B179 Install and Admin Guide for a more in-depth guide.

Avaya B179

1)   First, let’s make sure the IP Office is setup correctly:

  • Log into your IP Office
  • Go to the License Tab > Make sure you have an Avaya IP Endpoint license available (the 3rd Party IP/SIP Endpoint will not work)
  • Go to System > LAN1 or LAN2 (whichever interface is connected to the network the B179 is on) > VoIP tab:
    • Check “SIP Registrar Enable”
  • Create a new extension by selecting Extension > create SIP Extension
    • Add a valid Base Extension number i.e. 8000
  • Create a new user by selecting User > create User:
    • Add a valid Name ie Extn8000
    • Add the Base Extension number that was previously created. i.e 8000
    • Go to the Telephony tab > Supervisor Settings tab:
      • Put a numerical password in the “Login Code” field.  For testing purposes we can use 8000.

2)   Then, configure the Avaya B179:

  • On the B179 conference phone:
    • Press Menu > Status > Network
      • Set or Confirm the IP Address of the phone (DHCP/Static)
        • This IP address is used to log into the web interface of the phone.
  • Web Settings:
    • Enter the IP address of the phone into a web browser of your choice
      • Login with the default credentials
        • User: Admin
        • Password: 1234
    • Settings > SIP
      • Enable Account 1
        • Account Name: This is what is shown on the display of the B179.
        • User:  IP Office Base Extension number i.e. 8000
        • Registrar: IP of LAN1 or LAN2 IP Office interface (whichever is used)
        • Realm: *
        • Authorization Name:  IP Office Base Extension number i.e. 8000
        • Authorization Password: Enter the “Login Code” setup for the user.
        • Save values
    • Settings > Networking
      • These fields are used to make sure your B179 is setup correctly to the network
        • IP Address: IP address of B179
        • Net Mask: Subnet mask of the network on which the B179 is connected
        • Gateway: Local gateway on the network on which the B179 is connected
        • DNS info can be manually specified
        • Save values
        • Reboot the phone and the B179 should register with the IP Office

This should get your Avaya B179 IP Conference Phone connected to your IP Office for testing purposes.  Then from here on, you will want to fine tune your settings and secure your phone following the Avaya B179 Install and Admin Guide.