Author Archives: Tyler L

Digium Switchvox E-Series (E510/E520/E530/E540) – What’s New?

 

Switchvox E-Series

Digium has announced the release of their highly anticipated E-Series Switchvox appliances.  The new E-Series Switchvox appliances are built with less complexity and offer a better value at an even lower price point.  Along with the E-Series comes changes to make licensing easier!

The Switchvox E-Series is comprised of the E510, the E520, the E530 and the E540.

Switchvox E-series Comparison

Switchvox E-Series Key Features:

  • More power, lower price points!
  • From 150 Users and 50 Concurrent Calls (E510) to 500 Users and 200 Concurrent Calls (E530/E540)
  • Dell EMC-based Appliances (E520/E530/E540) including Next Business Day Parts and On-Site Service if required
  • iDRAC8 Enterprise with Lifecycle Controller (E530/E540)
  • Switchvox SMB Software is not included and can be added with purchase or transfer
  • Switchvox E-series are all SIP and utilize external gateways for Analog/T1/PRI connectivity

Switchvox Subscription changes starting August 1st, 2017:

  • Platinum and Titanium are the only support levels offered for new systems.
  • The Silver support level is End Of Life (EOL). Systems with Silver-level subscriptions can move to Gold or Titanium by purchasing the appropriate renewal to extend the service date and to backfill.
  • Gold is now a legacy support level. While customers with Gold-level subscriptions can renew at the Gold level, new systems can not be activated as Gold.
  • Gold is the only support level that requires maintenance. Titanium and Platinum do not require maintenance when activating renewals.
  • The +Virtual support level is EOL. All +Virtual customers will be automatically converted to Platinum or Titanium customers.
  • Any existing activation code that was purchased before August 1, 2017, is still valid and can be activated.
  • The Switchvox Subscription Amnesty Program will be available from August 1 through September 30, 2017. This program allows customers who are out of support to bring their lapsed subscriptions up-to-date without paying the usual backfill and reinstatement fees.

Please contact us at 866-369-3394 if you have any questions or need any help configuring your next Switchvox system. Government, Education, Non-Profits can qualify for additional rebates.  Additionally, if you are upgrading from a Avaya, Nortel, or Toshiba let us know!

NEC SL2100: What’s New? What’s the Difference?

NEC has released the NEC SL2100 Series and all of us at The Telecom Spot are very excited.  It is designed as a turn key small business platform and eventual successor to the NEC SL1100 (which replaced the NEC DSX).

NEC SL2100 Series

NEC SL2100 Series

First and foremost, the NEC SL2100 features a built-in 4-port/2-hour InMail voicemail system, as well as (8) channels of built-in VoIP and (4) built-in Mobile Extension clients.

Additionally, the NEC SL2100 is chassis based for easier hardware installation.   There are now (4) slide-in card slots for trunk and station card slots, as well as a slide-in card slot for the CPU card!

NEC SL2100 Chassis

NEC SL2100 CPU Card

NEC SL2100 Digital/Analog Card

 

 

 

 

 

 

 

 

The new SL2100 is wall-mountable, but it can also be installed in a standard equipment rack, using a specially designed rack shelf, available from NEC.

At initial release, the NEC SL2100 can be configured with two expansion chassis, allowing for a maximum of (128) trunks, including combinations of up to (36) CO trunks, (3) PRI circuits, and (112) SIP trunks; and a maximum of (128) stations, including combinations of up to (72) digital stations, (96) analog stations, and (64) SIP trunks. In the near future, the system will accept a 3rd expansion chassis.

The NEC SL2100 can provide up to (128) VoIP channels, allowing for much larger IP configurations.

The InMail can be increased from the (4) built-in ports to (16) ports and the InMail storage can be increased from the built-in (2) hours to (15) or (120) hours.

The NEC SL2100 12 and 24-button digital telephones incorporate a new cosmetic design and are accompanied by a new “self-labeling” IP telephone (see image, left), that features a dual purpose display and (8) physical keys whose functions change when the user scrolls through (4) pages (or screens), providing (32) programmable line/feature keys in total. And the IP telephone supports a gigabit connection, making it compatible with more customer LAN’s!

 

NEC SL2100 12-Button Digital Telephone – TheTelecomSpot.com

NEC SL2100 24-Button Digital Telephone – TheTelecomSpot.com

NEC SL2100 Self-Labeling IP Telephone – TheTelecomSpot.com

 

 

 

 

 

 

 

Other SL2100 highlights include:

• InUC Client – Unified Communications built into the CPU (so an external server is not required!)
• Multiple Mobility applications
• A single chassis (KSU) type, which is used for the main unit as well as for the expansion units.
• The PRI interface is now a daughter board, which saves a card slot.
• The ACD feature now provides (8) ACD groups, each with up to (128) agents.
• The ACD feature also allows agents to log into more than one group
• The SLNet feature allows networking of up to (50) SL2100 sites.
• The SLNet feature also allows networking with existing SL1100 sites.
• The Remote Conference License allows callers direct access to an audio conference.
• (6) Doorboxes and (3) external paging zones can be connected to a single chassis.
• 5-Year Hardware warranty on SL2100 items.

NEC SL2100 Series

NEC SL2100 Kits and parts are available today!  Visit us at TheTelecomSpot.com or contact us 866-369-3394 and one of our reps will be more than happy to help!

Yealink adds Skype for Business (MS Lync) Support to the SIP-T48G & SIP-T22P Phones

lync-yealink

Yealink has been growing fast and winning numerous awards for their line of SIP based IP phones, IP conference phones, and video conferencing devices.  There is no doubt that they have hit the “sweet spot” in terms of features, quality, and price in the VoIP arena.

To increase their dedication in the world of IP and unified communications, they have recently announced that the Yealink SIP-T22P and Yealink SIP-T48G IP phones are now certified to work  with Lync 2013 and Skype for Business.  There will be more phones certified down the road, but for now, the SIP-T22P and SIP-T48G get our customers started and wanting more.

lync-sip-t48g

lync-sip-t22p

 

 

 

 

 

Currently, if you want to try the Yealink “UC Edition” version of these phones, you will have to fill out an application form from Yealink and send in the MAC addresses of your phones.  In return you will get a license and firmware for your phone.  The Yealink UC Edition is on a free trial basis and may require a minimal fee to acquire a license for full time use.

Here are some of the benefits of the Yealink UC Terminal Solution:

  • Modern Lync Interface: Familiar and friendly user experience, minimal learning costs
  • Support for Lync Server In-band Provisioning: Carefree configuration, mass deployment, efficient and easier management;
  • Tailored phone functions for every employee: Boss/Admin, Always Online, Dial Plan, Phone Lock and more;
  • Smooth and flexible switching between Lync and IP phone: Call/listen with a single click, switch conversations to other devices, more freedom at work.

The Telecom Spot is one of Yealink’s premier and Authorized Dealers.  Remember if you are not buying from the Authorized List, you are not covered under manufacturer warranty or support.  Visit our website and check out our full line of Yealink Products.

Konftel 300WX – Compatible with Select 3rd Party SIP-enabled IP Base Stations

The Konftel 300wx wireless DECT conference phone is no doubt a very capable conferencing device and one of Konftel’s best sellers. At first sight, it is a wireless conference phone that can connect to an analog phone line/analog station via the wireless DECT Base unit as well as connect to USB or mobile phone via optional cables.  But did you know that the Konftel 300wx can also connect to other SIP-based wireless IP DECT base stations making this a very flexible VoIP wireless solution as well?  Konftel is working on testing out different IP DECT base stations that the Konftel 300wx can connect to and is constantly updating their compatibility list.

So just to recap, the Konftel 300wx is a wireless conference phone that can connect to:

  • Analog Phone Line/Analog Station via the included wireless DECT base station
  • PC (Softphones, Skype, etc) via USB cable
  • Mobile phone via optional connection cables
  • SIP via 3rd Party SIP based IP DECT base stations (check compatibility here as more are being added constantly)

With the connectivity options and flexibility, the Konftel 300wx is one awesome conference phone.  If you are still not convinced, Konftel and The Telecom Spot are currently offering a Try and Buy program.  Just contact us at 866-369-3394 and one of our reps will make sure you are picking the right conference device for you needs and set you up with a no obligation trial for 30 days!