Category Archives: Buying Guide

Popular DECT IP Phone Comparison – Yealink W52P vs. Panasonic KX-TGP500

Many users who are looking for more mobile freedom while still keeping great call quality and business phone features are turning to cordless IP DECT phone systems.  There are many cordless DECT phone options in today’s market, but two of the most popular are Yealink’s W52P and Panasonic’s KX-TGP500.  With similar price ranges, below is a quick comparison between the 2 models.


Yealink SIP-W52P

Yealink SIP-W52P

  • Indoor range: 50m
  • Outdoor range: 300m
  • Color screen: Yes
  • Simultaneous calls: 4
  • SIP Accounts:  Up to 5
  • Cordless Handsets:  Up to 5 (W52H)
  • HD Voice: Yes, handset with wideband
  • Speaker: Full-Duplex
  • Talk time: +10 hours, 100 hours standby
  • PoE: Integrated PoE (Class 1)
  • ECO Mode: Yes
  • Cat-iq 2.0: Yes
  • Remote Phonebook:  Yes
  • On-screen conferencing instructions
  • Special:  Increase range with up to 6 repeaters (RT10)
  • See Yealink W52P Product & pricing


Panasonic KX-TGP500

Panasonic KX-TGP500

  • Indoor range: 50m
  • Outdoor range: 300m
  • Color screen: No, grayscale
  • Simultaneous calls: 3
  • SIP Accounts:  Up to  8
  • Cordless Handsets:  Up to 6 (KX-TPA50B04)
  • HD Voice: HD Codec on DECT radio
  • Speaker: Half-Duplex
  • Talk time: Up to 5 hours, 240 hours standby
  • PoE: No
  • ECO Mode: No
  • Cat-iq 2.0: No
  • Remote Phonebook:  No
  • No on-screen conferencing instructions
  • See Panasonic KX-TGP500 Product & Pricing


 

How to Extend Analog Phone Line (POTS) through ethernet via SIP/VoIP (FXO/FXS)

There are some situations where you need to have an analog phone line where there are no existing cable runs except for a data network.  Or you may simply want to extend analog phone line(s) to a remote site.  No worries!  We have a solution for you that utilizes Grandstream SIP VoIP ATA’s and Gateways in Peer-to-Peer mode.  There are 3 different scenarios with appropriate solutions:

1) Peer-to-Peer using ATA’s only.  Click Here for the solution using Grandstream HT502 and HT503’s.

grandstream-p2p-ht

2) Peer-to-Peer using ATA’s and Gateways.  Click Here for the solution using Grandstream GXW’s and HT50x’s.

grandstream-p2p-ht-gxw

3) Peer-to-Peer using Gateways only.  Click Here for the solution using Grandstream GXW’s.

grandstream-p2p-gxw

These are 3 different examples of extending your analog lines (POTS) over a data network utilizing Grandstream’s cost effective solutions.  If you have any questions, feel free to contact any one of our The Telecom Spot representatives at 866-369-3394.

List of Wireless Bluetooth Conference Phones

Looking for a wireless Bluetooth conferencing speakerphone to connect with your cellphone or Bluetooth-enabled devices?  Perfect for business trips, telecommuting, or holding smaller conference calls, check out the four options listed below for a current selection of Bluetooth-enabled speakerphones.

1. Jabra Speak 510 and 510+ Bluetooth and USB Speakerphone – $114.00 – $125.72

Jabra Speak 510

Personal wireless blue tooth and USB speakerphone device to conference anywhere, works with PCs and any Bluetooth enabled device. Jabra Speak 510 comes in both UC and MS Lync optimized versions and easily connect to tablets, mobile phones and headsets via Bluetooth.  Jabra Speak 510+ comes standard with Jabra Link 360 Bluetooth USB adapter. All three provides full compatibility with UC systems and VoIP clients

  • Up to 15 hours talk time
  • Plug-and-play connectivity to PC softphone / UC systems via USB cable
  • Built-in 3.5mm headset port to allow private conversations in open environments
  • 360-degree coverage with built-in omnidirectional microphone allowing attendees to hear and be heard from all angles
  • Digital Signaling Processing (DSP) technology allows crystal clear sound without echos or distorted sound at max volume level
  • Wideband audio and HD Voice
  • Bluetooth A2DP allows multimedia streaming
  • 1 year manufacturer warranty

2. Konftel 55W Wireless Bluetooth Conference Phone$299.95

Konftel 55WSimple and compact wireless bluetooth conference phone with HD sound quality and connects to computers, mobile phone/tablets and desktop phones (adapter required). VoIP calls can be bridged with desktop or mobile phone calls.  Easily combine and switch connections on the LCD colored screen’s smart user interface display. Konftel 55W also include call recording or dictations via SD memory card.  For smaller meetings up to 6 participants or up to 16 with optional expansion mic.  The Konftel 55W comes with a 6-metre electrical cable, AC adapter, battery, USB cable and a Quick Reference Guide.

  • Flexible connectivity options:  USB for VoIP calls, deskphones with optional adapter, cellular phone/tablets and headsets
  • Bluetooth options with cellular phone/tablets
  • Optional expansion microphones
  • OmniSound HD for superior audio quality
  • Rechargeable battery
  • LCD high-resolution color display
  • Switch and combine connections on the LCD display
  • Multiple languages in the phone and quick-reference guide
  • Record meeting on a SD memory card
  • Future-proof – can be upgraded
  • 2-year manufacturer warranty

3. Plantronics Calisto P620 Bluetooth Wireless Conference Speakerphone – $107.85

Plantronics Calisto P620

Calisto 620 is Plantronics’ “no cord, no fuss” portable Bluetooth wireless UC speakerphone and perfect for small conference calls anywhere.  Small and lightweight, instantly transforms your laptop or smartphone into a high quality conference device.  It’s designed to simplify call management with an easy interface for answer/end, mute and volume on your laptop or smart phone, and it comes with a Bluetooth® mini USB adapter for always-ready PC connectivity.The Calisto 620 comes with both UC Standard version for Avaya, Cisco, IBM, Skype and more and also a MS Lync version optimized for Microsoft Lync 2010 and Microsoft OCS 2007.

  • Simplified call management with an easy interface on PC or mobile phone
  • Bluetooth mini USB adapter for always-ready PC connectivity
  • Up to 7 hours wireless talk time, and up to 5 standby time
  • PC wideband audio and Digital Signal Processing (DSP) reduces drop-outs and echo
  • Bi-directional microphones activate in the direction of speaker’s voice
  • Full duplex audio with 360 degree room coverage
  • Integrated A2DP lets you listen to streaming media from your mobile device
  • Includes a soft carrying case
  • 2 years limited manufacturer warranty

4. Polycom VoiceStation 500 Bluetooth-enabled Conference Phone – $357.00

Polycom Voicestation 500

Small Bluetooth-enabled conference phone with up to 7-feet microphone pickup range is ideally suited for desktops, offices, and other small rooms for 3-4 participants.  Connect with any Bluetooth-enabled mobile phones or computers wirelessly for hands-free high quality conferencing or plug in directly to use with any analog phone jack. Polycom VoiceStation 500 comes with the conference phone unit, power module, 21-ft console cord, 7-ft telco cable to RJ-11 telephone jack, 4-ft cellphone connection link, 4-ft computer calling cable and user guide.

  • Polycom Bluetooth-enabled voice conferencing designed for offices and small meeting spaces.
  • Perfect for small conferences with three to four participants with microphone range of up to seven feet
  • Use your Bluetooth-enabled mobile phone to connect wirelessly for hands-free voice conferencing, or connect to a Bluetooth-enabled computer for high-quality hands-free conferencing over Internet calling services such as Skype
  • 2.5mm applications port: plug into a wired connection for mobile phone and internet calling when Bluetooth is not available
  • Easy to use and install, no training required, connects into any analog phone jack
  • Patented Acoustic Clarity Technology. Full-duplex for simultaneous, natural, free-flowing conversation and more productive calls
  • Dynamic Noise Reduction (DNR) automatically reduces room background noise from fans, projectors, heating, and air conditioning for clearer sound and more efficient conferencing
  • 360-degree room coverage: a powerful, digitally-tuned custom speaker and three sensitive microphones provide uniform coverage from up to 7 feet away
  • Convenient controls: volume, mute, redial, flash and hold are located on an intuitive, easy-to-use keypad
  • 1 year manufacturer warranty

Introducing VXi Envoy UC Headsets

Just released, VXi’s new Envoy UC headsets is a great USB headset at an affordable price point.  VXi designed the Envoy UC to give users best-in-class sound quality for all variety of office communication situations, and they’ve done an excellent job at that.  The Envoy™ UC is currently available in two models: Envoy™ UC 3031U Stereo UC Headset (VXI-203349) and Envoy™ UC 3010U Monaural UC Headset (VXI-203352).

VXi Envoy UC Headset

VXi Envoy UC Headset

When testing out the new Envoy UC headset, we were pleasantly surprised at the rich and clear audio quality.  For those of us who enjoy some music while working on projects and in-between calls, it is a huge plus.  The Envoy UC’s microphone boom can also be easily positioned for best voice input.  The VXi Envoy UC headset is rated at 95% noise cancellation by 3rd party testing (CJS Labs) which is superior to many others in its range.  For users looking for a great headset for speech recognition or dictate software like Nuance’s Dragon NaturallySpeak, the VXi Envoy UC would also make a great option.

The headset is also light and comfortable enough to wear all day long with the soft leatherette ear-pads resting gently on the ear(s).  And the in-line control for volume, mute and call answer/end is another convenient feature.  All in all, this would make a great contender when considering UC headsets, closely competing with others such as Plantronics’ Blackwire 500 series headsets or Jabra’s UC Voice 550 series headsets.

Features: 

  • USB interface for plug-and-play ease of use.
  • Hi-Fi audio with DSP for clearer conversations and audiophile-quality sound.
  • Advanced noise canceling eliminates background noise and improves communication.
  • Works with popular UC and softphone applications.
  • Lightweight, comfortable design is easy to wear, all day.
  • Real-world durability stands up to every-day use.
  • Inline control of volume, mute and call answer/end.  (Call answer/end controls may require additional software – www.vxicorp.com/usb )
  • Two-year, hassle-free VXi manufacturer warranty.

Mechanical Specifications

  • Headset Weight:  Stereo: 4.29 oz.  Mono: 3.46 oz.
  • Headband: 11” expandable to 13”
  • Mic Boom: Flexible, snap-lock microphone boom

Receiver Specifications

  • Speaker: 36.0 mm wideband
  • SPL:  110 ± 3 dB at 1 mW (0.178 V) with IEC-318
  • Impedance:  32 Ω ± (15%) at 1 KHz, 0.178 V
  • Frequency Response:20 Hz – 20 KHz

Agency Approvals

  • CE, FCC, RoHS

Microphone Specifications

  • Microphone: 6.0 mm bi-directional noise cancelling
  • Ambient Noise Suppression: 95%
  • Frequency Response: 200 Hz – 8 KHz

 

 

Snom Increases IP Phone Warranty to Two Years

Snom has announced they are doubling their IP desktop phones warranty from one to two years to further protect customer’s investment.  This extended warranty will apply to snom phones purchased from July 1, 2013 by customers in North America, Carribbean, Central America, South America, Australia and New Zealand.

The products covered under the new 2 year warranty are:

  • snom 3xx series (300, 320,370)
  • snom 7xx series (710, 720, 760)
  • snom 8xx series (821 and 870)
  • PA1 paging adapter

 

Analog Personal Audio Conferencing Options

Despite the increase in popularity for UC conferencing devices, a high percentage of conference speakerphones sold today are still analog.  If you are one of the many who are still looking to procure an analog conferencing speakerphone for your personal or small meeting uses then this post will give you a few options to consider.

Option 1:  ClearOne Chat50 USB Plus

ClearOne Chat50 USB Plus

A personal speakerphone that connects to a variety of devices (including computers, telephones, mobile phones, MP3 players etc) for clear, full-duplex and hands-free communication.  Being full-duplex, it lets you listen and talk at the same time without cutting in and out of audio.  The sensitive microphone array has 120-degree audio pickup up to 8 feet away so you can talk comfortably.  The ClearOne Chat50 also has built-in echo and noise cancellation to prevent unwanted noises.

For analog use, you would connect the Chat50 to your telephone’s headset jack via the provided 2.5mm cable (it’ll also connect with cell-phones).  The Chat50 is small, slightly larger than a pack of cards so it takes up minimal footprint and is easy to take for travel.  The Chat50 is recommended if you want a good quality, no-fuss, simple-to-use conferencing speakerphone with an economical price.  The great thing about the ClearOne chat50 is you can also use it with your computer for webinars or Skype calls so it is more versatile.

Option 2:  Konftel 100

Konftel 100 Conference Phone

Konftel 100 brings you a great conferencing solution for smaller meetings up to 6 people.  This device uses Konftel’s proprietary OmniSound HD technology which provides full-duplex natural sound.  The 360-degree pick-up and reproduction let you walk and talk freely in the meeting space (up to 300 sqft range).  The Konftel 100 also comes with ultra-sensitive omni-directional microphone with 3 built-in surround speakers to provide clear reception throughout the meeting space.

Konftel 100 comes with dial pad and call control (volume, mute, flash, conference etc) buttons right on the front of the unit so you can make and manage your conference calls easily.  It plugs directly into your analog jack (bypassing the need of a separate deskphone), or to your phone system with an analog card via a modular 6/6, RJ11 port.  Because Konftel 100 only connects via analog, this is recommend if you are looking for a dedicated analog conferencing solution that’s practical, simple-to-use and is great quality.  If you would like to try one out, there is currently a 30-day trial offer on Konftel conference phones.

Option 3:  Polycom VoiceStation 300

Polycom Voicestation 300

A 3rd option would be the Polycom VoiceStation 300.  Similar to Konftel 100 it provides 360-degree room coverage but only up to 7 feet in range.  The Polycom VoiceStation 300 is more suited for personal and smaller conferencing with less than 4 participants.  The VoiceStation’s Dynamic Noise Reduction (DNR) actively removes background noises and Polycom’s Acoustic Clarity technology delivers clear, natural 2-way conversations.

The VoiceStation 300 also comes with dial pad and call controls (volume, mute, flash, hold etc) buttons on the front of the device and a handset phone can be plugged in for a more private conversation.  To use, simply connect the Polycom VoiceStation 300 into any analog phone jack.  The Polycom VoiceStation 300 is recommended if you only need analog connection for smaller or personal conferences and are more comfortable going with the Polycom brand.

I hope the options above will help you get started in selecting your analog personal audio conference phone.  If you’re looking for a personal conferencing device for your computer webinars or bluetooth devices instead, look forward to our next blog post which will go over just that.  If there are any questions please don’t hesitate to leave a comment below or contact us at sales@thetelecomspot.com.

Meet the Konftel 55 & 55W Conference Phones

Meet the Konftel 55 series – a Swiss Army knife equivalent of audio conferencing phones.  Both the  Konftel 55 and the Konftel 55W are highly versatile – able to connect with computers, mobile phones/tablets and any IP or digital desktop phones (with adapter cables).  They are great for quick conferencing at your desk or small conferences of under 6 participants (up to 16 participants with expansion mics).  The only difference between the two models is the Konftel 55W has Bluetooth and supports expansion microphones.

Meet Konftel 55 & 55W
Konftel 55 Connection Chart
Features: 

  • OmniSound HD
  • Expandable with microphones (Konftel 55W only)
  • Headset connection
  • Rechargeable battery
  • High resolution touchscreen
  • Future proof with upgradable software
  • SD call recording
  • 2-year manufacturer warranty

Konftel’s proprietary OmniSound HD audio technology delivers crystal clear full-duplex conversations (and HD audio during VoIP calls).  The sound is transmitted via Konftel’s hypersensitive microphone with 360° audio pick-up and speakers.  It has automatic echo cancellation, noise suppression, and an audio equalizer.  With this technology, Konftel assures you can freely move about the conferencing room without loss of audio quality or irritating clipping or echos.

Another great convenience is that VoIP calls on the Konftel 55/55W can be bridged with calls via desktop or mobile phones.  You can easily combine and switch connections via an LCD screen display interface which displays only the current connections.  And with built-in SD call recording, you can easily record calls or dictations and save/share the audio files via your computer with the removable memory card.

The Konftel 55 is now available for order thru The Telecom Spot website, and the Konftel 55W is expected to be in stock soon as well.  The Konftel 55/55W comes with an electrical cable, A/C adapter, battery, USB cable and quick reference guide.  To connect with any IP or digital deskphones you’ll need an adapter (sold separately and coming soon – part# 900102126 ) or other dedicated special cables for Avaya and Siemens phones.  Any questions?  Just leave a comment below for us or contact any of our helpful consultants.

Introducing Avaya D100/D160 – Finally a New Wireless Phone Option for IP Office!

After Avaya discontinued their popular Avaya 3810 wireless phones, our customers have always been asking for alternative recommendations.  Well, Avaya has finally answered the popular demands and came out with Avaya D100 SIP DECT wireless phone system!

Avaya D100 IP DECT Wireless Kit

Avaya D100 IP DECT Wireless Kit

The entire wireless system can be managed thru IP Office Manager with no additional configuration needed for a plug-and-play installation.  Not just a single-cell wireless system, it can be expanded with repeaters to cover additional area without more wiring.  The Avaya D100 base station is connected to the IP network and Power-over-Ethernet, and if you don’t have PoE switch you can also get PoE injectors like the Avaya SPPOE-1A to power the D100 base station.  It is compatible with IP Office R8.1 Feature Pack 1+ and while it does require IP resources like VCM module and IP client license per phone on top of that, at least we now have a more cost-effective wireless system for users who don’t require the robust features and range of Avaya IP-DECT and WiFi solutions.

Avaya D100 Architecture

Avaya D100 Architecture

The base station can connect with up to 8 Avaya D160 handsets and 5 Avaya D100 repeaters for added range.  The radio coverage for each D100 base station is 100-350 ft indoor and up to 7700ft in open field.  It supports IP Office features including Busy Lamp Field (BLF), Message Waiting Indicator (MWI), Programmable buttons, Emergency Calls, Hot desking and more.

Avaya D100 Repeater

Avaya D100 Repeater

The expansion D160 DECT handset offers similar feature and functionality found on 11xx/12xx SIP phones. Features including a 2×24 display, 4 soft-keys, 8 programmable buttons including support for Busy Lamp Field (BLF) and Speed dial and capable for up to 16 hours talk time or 7 days standby.

Avaya D160 DECT Handset

Avaya D160 DECT Handset

For more information, click on one of these product links below or contact us for assistance.

Phone System Recommendations for Small to Medium Sized Businesses

From time to time we get questions from customers asking “we just need a basic phone system, what would you recommend?”  Many of the phone systems we carry are great for small to medium sized companies just starting out, so you really can’t go wrong with any of them.  We’ve organized a quick overview on some of the popular phone systems here as a starting point for your search.

Aksys Konnect

Aksys Konnect

Highlights:

  • No PBX, server, or hosted service required.  As simple as it gets with no need for an installer
  • Good for small businesses who just need a simple phone with basic features
  • Budget friendly

Things to consider:

  • If you need anything beyond basic phone features or need to grow past 30 users, this is not the phone system for you
  • Only supports up to 30 users and up to 14 concurrent calls

Epygi Quadro

Epygi Quadro

Highlights:

  • Cross-certified with wide range of IP phones and has auto-configuration options so phone setup is easy
  • Packs lots of powerful phone features into an unit about the size of a router –help your company appear possibly bigger than it is
  • Robust dial plan so you can enable Least Cost Routing (LCR) via multiple VoIP providers
  • Built in STUN server solves NAT transversal issues with remote phones
  • Quality product and made in the USA

Things to consider:

  • Configuration menus may be a bit complex, but that could be easily solved by hiring an installer for initial system setup
  • Auto attendant menu options are configured thru XML file, so it’s not as convenient for users who need to make frequent changes
  • No built-in overhead paging, but you could possibly add it with additional hardware

 

3CX Software IP PBX

3CX Software PBX

 

Highlights: 

  • It is software based, easy to manage, allow you to use any SIP based phones
  • Easily scalable to grow with your business – most phone features available for any sized packages, just pay for # of simultaneous calls needed – all editions support an unlimited  number of extensions
  • Support Unified Communication
  • Has free “lite” version you can try out before purchase

Things to consider:

  • It’s currently only available for Windows
  • It’s software based so you’ll need to load it onto your own hardware / server appliance
  • If you let the upgrade insurance expire, you will need to purchase it again at near full price in order to meet the next upgrade
 

 

 Digium Switchvox SOHO/SMB

Digium Switchvox Phone System

 

Highlight:

  • Feature-packed “all in one” quality phone system
  • Asterisk based, support all SIP based phones including its own Digium IP phones
  • If phone features are needed, they’re more affordable than comparable proprietary phone systems
  • Simple to use and manage, possible to self-install without an installer for someone with DIY spirit
  • Integrated for Unified Communication
  • Annual subscription makes Switchvox “future-proof” – include product upgrades and technical supports for your growing business

Things to consider:

  • Requires annual subscription fee which that entitles user to Digium support and upgrades
  • Although it’s possible to self install for more tech-savy users, it may still help to have an installer

 

Xorcom

Xorcom Phone System

 

Highlight: 

  • Good budget-friendly pricing
  • Full featured Asterisk based open source IP-PBX, use any SIP VoIP phones
  • Reliable and quality hardware
  • No subscription needed

Things to consider:

  • No manufacturer programming support for the Elastix version, so if you need support make sure to ask us about the complete PBX version

These are just a few of our favorites based on quality, function and price point, but there are also other SIP based and proprietary phone systems we can recommend as well based on your business communication needs.  Contact us today to discuss how we can help.

Konftel Conferencing Phone 30-Day Trial Offer

For a limited time you can try out a Konftel conferencing phone for 30 days* to experience the many benefits of using Konftel in your daily work!

Konftel 30-day Trial

Konftel feature & benefits (depending on model) include:

  • OmniSound HD
  • Integration in DECT/GAP system
  • Connects to DECT/mobile phones
  • USB connection
  • Conference guide
  • SD call recording
  • Built-in bridging function
  • Line selector
  • Phonebook
  • Rechargeable battery
  • Upgradable software
  • 2-year warranty
  • And many more!

Simply contact a sales consultant here at The Telecom Spot to begin the process. We will discuss  your conferencing needs to determine the best conferencing solution for you, then your Konftel conferencing phone will be ship to you for a 30 days trial period.  If you like it, just keep it (and we are sure you will love it).  And on the off chance that it didn’t work for you, just let us know then simply return it to us in its original packaging with the included call-tag. It’s that easy!

Konftel conference phones are quality products that’s both aesthetically pleasing and feature packed.  Their full lines of models are designed to fit just about any conferencing situations you can think of.  From small offices with minimum participants to large situations of more than 16, there’s a Konftel conferencing phone solution for you.

Konftel Conference Phones Comparison Chart

*Certain restrictions apply, please contact us for full details