Category Archives: News

Plantronics Releases Smart Presence App for MS Lync 2013

Plantronics just released a Smart Presence app for Microsoft Lync which will provide enhanced presence functions for MS Lync 2013 (when used with Plantronics Spokes software and Plantronics headsets).  Mainly, it changes your MS Lync 2013 presence status to “in a call” when you’re on call (with mobile, softphone or deskphone calls).

Before installing the new app, the following are required:

Find out more on Plantronics’ page here:  http://www.plantronics.com/us/support/software-downloads/business-windows.jsp

 

 

Meet the Konftel 55 & 55W Conference Phones

Meet the Konftel 55 series – a Swiss Army knife equivalent of audio conferencing phones.  Both the  Konftel 55 and the Konftel 55W are highly versatile – able to connect with computers, mobile phones/tablets and any IP or digital desktop phones (with adapter cables).  They are great for quick conferencing at your desk or small conferences of under 6 participants (up to 16 participants with expansion mics).  The only difference between the two models is the Konftel 55W has Bluetooth and supports expansion microphones.

Meet Konftel 55 & 55W
Konftel 55 Connection Chart
Features: 

  • OmniSound HD
  • Expandable with microphones (Konftel 55W only)
  • Headset connection
  • Rechargeable battery
  • High resolution touchscreen
  • Future proof with upgradable software
  • SD call recording
  • 2-year manufacturer warranty

Konftel’s proprietary OmniSound HD audio technology delivers crystal clear full-duplex conversations (and HD audio during VoIP calls).  The sound is transmitted via Konftel’s hypersensitive microphone with 360° audio pick-up and speakers.  It has automatic echo cancellation, noise suppression, and an audio equalizer.  With this technology, Konftel assures you can freely move about the conferencing room without loss of audio quality or irritating clipping or echos.

Another great convenience is that VoIP calls on the Konftel 55/55W can be bridged with calls via desktop or mobile phones.  You can easily combine and switch connections via an LCD screen display interface which displays only the current connections.  And with built-in SD call recording, you can easily record calls or dictations and save/share the audio files via your computer with the removable memory card.

The Konftel 55 is now available for order thru The Telecom Spot website, and the Konftel 55W is expected to be in stock soon as well.  The Konftel 55/55W comes with an electrical cable, A/C adapter, battery, USB cable and quick reference guide.  To connect with any IP or digital deskphones you’ll need an adapter (sold separately and coming soon – part# 900102126 ) or other dedicated special cables for Avaya and Siemens phones.  Any questions?  Just leave a comment below for us or contact any of our helpful consultants.

New Version of Jabra PC Suite Available for Updates!

Jabra PC Suite is a free PC software offered by Jabra to help you configure, update firmware and enable control of your headset or other USB devices with your PC softphone and other audio programs.  Most importantly, if you have use PC softphone with your Jabra wireless headset, Jabra PC Suite enables remote call control.

Jabra PC Suite

Their latest update (Jabra PC Suite version 2.10.3050) released on 2/28/2013 include:

  • Integration for NEC SP 350 with Jabra device call control
  • Presence integration for MS Lync, Skype and Cisco CUPC
  • New products recognized for Jabra SPEAK 510 and Jabra MOTION
  • Plus various stability improvements!

For more information and to download/update the Jabra PC Suite for your Jabra USB devices please visit Jabra’s site here: Jabra PC Suites.

Introducing Avaya D100/D160 – Finally a New Wireless Phone Option for IP Office!

After Avaya discontinued their popular Avaya 3810 wireless phones, our customers have always been asking for alternative recommendations.  Well, Avaya has finally answered the popular demands and came out with Avaya D100 SIP DECT wireless phone system!

Avaya D100 IP DECT Wireless Kit

Avaya D100 IP DECT Wireless Kit

The entire wireless system can be managed thru IP Office Manager with no additional configuration needed for a plug-and-play installation.  Not just a single-cell wireless system, it can be expanded with repeaters to cover additional area without more wiring.  The Avaya D100 base station is connected to the IP network and Power-over-Ethernet, and if you don’t have PoE switch you can also get PoE injectors like the Avaya SPPOE-1A to power the D100 base station.  It is compatible with IP Office R8.1 Feature Pack 1+ and while it does require IP resources like VCM module and IP client license per phone on top of that, at least we now have a more cost-effective wireless system for users who don’t require the robust features and range of Avaya IP-DECT and WiFi solutions.

Avaya D100 Architecture

Avaya D100 Architecture

The base station can connect with up to 8 Avaya D160 handsets and 5 Avaya D100 repeaters for added range.  The radio coverage for each D100 base station is 100-350 ft indoor and up to 7700ft in open field.  It supports IP Office features including Busy Lamp Field (BLF), Message Waiting Indicator (MWI), Programmable buttons, Emergency Calls, Hot desking and more.

Avaya D100 Repeater

Avaya D100 Repeater

The expansion D160 DECT handset offers similar feature and functionality found on 11xx/12xx SIP phones. Features including a 2×24 display, 4 soft-keys, 8 programmable buttons including support for Busy Lamp Field (BLF) and Speed dial and capable for up to 16 hours talk time or 7 days standby.

Avaya D160 DECT Handset

Avaya D160 DECT Handset

For more information, click on one of these product links below or contact us for assistance.

Grandstream Launches New Infrared Cameras and Free Video Monitor Software

Grandstream Networks has launched 3 new HD IP outdoor cameras along with a new free video monitoring/recording management software “GSurf Pro“.  Designed with variable outdoor conditions in mind, Grandstream’s new GXV cameras are made to withstand harsh temperature, light and weather.

GXV3672_HD & GXV3672_FHD

GXV3672_HD & GXV3672_FHD

The GXV3672_FHD and GXV3672_HD IP cameras are both outdoor day/night tube infrared cameras with IP66 weatherproof casing and ONVIF compliance. GXV3672_HD include a 3.1 megapixel CMOS sensor for 1080P HD resolution while GXV3672HD has a 1.3 megapixel CMOS sensor for 720P HD resolution.  Both cameras are great for securing premises and recording events in both bright daylight and darkness.

GXV3662_FHD

GXV3662_FHD

The GXV3662_FHD is a weatherproof, vandal-resistant dome HD IP camera and an expanded version of Grandstream’s GXV3662_HD camera to be used for difficult outdoor survelliances.  It features a 3.1 megapixel CMOS sensor for 1080P resolution, IP66 weatherproof casing, ONVIF compliant and include an IR_CUT switch for color or black/white operations.  As with all of Grandstream’s IP video surveillance cameras the GXV3662_FHD is also comes PoE, H.264, embedded video analystics, SIP/VoIP for 2-way audio/video streaming, support advanced alert options, high performance streaming servers and more.

GSurf Pro

GSurf Pro

Last but not least, Grandstream’s newly upgraded and free version of their GSurf video monitoring/recording management software is for use with their GXV IP misalliance cameras.  The new GSurf Pro video management software controls up to 36 cameras at once, let users connect all IP cameras directly to a server, and be able to view/control the cameras by running GSurf on any computers with the server network.  Other features include advanced alarm and notification settings, electronic map, search, playback, PTZ controls and more.  GSurf Pro is available for download on Grandstream’s website here.

All 3 of Grandstream’s new surveillance cameras are available now, in stock and ready to ship!  Visit the product pages for full specs or contact us for more details.  Remember to log-in to view our special low pricing for all Grandstream products.

Yealink Wireless DECT Phone System for SOHO & Small Business Users

Yealink now offers a new line of cost-effective DECT Cordless Phones designed with small business and SOHO users in mind!  The SIP-W52P and its expansion handset SIP-W52H is a scalable SIP-based mobile communication system that packs great features into an affordable price point. With the Yealink SIP-W52P you get both the freedom of wireless communication along with business features normally only found in deskphones.  This system will also work on Asterisk, 3CX and Broadsoft with some quick and easy configuration.

Yealink SIP-W52P

Yealink SIP-W52P

Yealink SIP-W52H

Yealink SIP-W52H

Highlighted Features:

  • Exceptional HD sound with wideband technology
  • Up to 4 simultaneous external calls
  • Scalable – Expand up to 5 DECT cordless handsets per base
  • Up to 5 VoIP accounts
  • 1.8″ color display with intuitive user interface
  • 10 hours talk time, 100 hours standby time
  • Integrated PoE (Class 1) but with option to use power supply (included)
  • Desktop or wall mountable
  • DECT radio coverage up to 50m indoors and 300m outdoors
  • Energy-saving ECO features

Both products is available and ready to ship at The Telecom Spot.  Due to manufacturer MAP restrictions, please contact us or log into the product pages to view our current special pricing.  Additional product details and specs are also available on our product page for Yealink SIP-W52P and SIP-W52H.

Plantronics Savi Over-the-Head Wearing Style Now Available!

Plantronics has introduced new “over-the-head” wearing styles for their popular Savi 400 and Savi 700 wireless headset series.  The new over-the-head headsets are available in both monaural and binaural styles and is optimized for both standard UC and Microsoft Lync applications.

SaviW720mSaviW710

These headsets are now available for order, so if you have been holding out on Plantronics Savi wireless headset systems because you didn’t like ear-pieces before, now is your chance!

Savi 400 Series Headsets  Style  Part#
Savi W410, Standard version Monaural 84007-03
Savi, W410-M, Microsoft version Monaural 84007-01
Savi, W420, Standard version Binaural 84008-03
Savi, W420-M, Microsoft version Binaural 84008-01
Savi 700 Series Headsets  Style  Part#
Savi, W710-M, Microsoft version Monaural 84003-01
Savi, W720-M, Microsoft version Binaural 84004-01

 

Introducing New Jabra SPEAK 510 Speakerphone

We’re very excited to be one of the first to start carrying the new Jabra SPEAK 510 Bluetooth and USB speakerphone!  Jabra SPEAK 510 is a unique multi-use speakerphone that’s been enhanced with bluetooth and is UC-ready.  Jabra SPEAK 510 is best suited for office and mobile professionals using a softphone as primary communication device while supplementing with cell phones on the go.

Jabra Speak 510 Speakerphone

Jabra Speak 510 Speakerphone

With Jabra SPEAK 510 you get a slim, compact design, outstanding sound quality and a plug-and-play solution that can connect to your PC, tablet or smartphone so you can have your conversation anytime, anywhere.

Key Features:

  • Mobile device (mobile phone, smartphone and tablet) connectivity via Bluetooth
  • Bluetooth headset connectivity
  • PC connectivity via USB and Bluetooth
  • Multimedia streaming via Bluetooth (A2DP)
  • Long Bluetooth range (BT class 1)
  • Rechargeable battery with up to 15 hours talk time and 100 hours standby time
  • Portable form factory – easy to carry and includes carrying case
  • Plug & play solution
  • Intuitive on-device call-controls for true UC experience
  • 360-degree Omni-directional microphone for small-group conference calls
  • External ringer (inbound ringing)
  • Full double-talk, echo cancellation and wideband audio for crystal-clear and natural sounding calls
  • UC and MS Lync versions available

Both Jabra Speak 510 UC and MS versions are available for ordering at The Telecom Spot today with free ground shipping within the continental USA.

Check out the video here for a full demonstration:

Introducing 2N Helios IP Security Intercom

The Telecom Spot is now carrying Cortelco 2N Helios IP door & security intercoms!

2N Helios IP Security Intercom

2N Helios IP family offers a variety of solutions with a combination of audio, video and keypads/buttons and good range of price points to meet your needs. They’re a convenient way to monitor and control visitor entries remotely, and is easy to setup and maintain.  For everyday businesses, security areas, emergency-use or even more rugged environments, you can find a security door intercom with 2N Helios.  Find out more today to see if Helios IP intercoms may be a right fit for you.

3CX Releases Service Pack 2 for 3CX Phone System 11

3CX has just released Service Pack 2 for 3CX phone system version 11. Just in time after Window 8 release, the 3CX Service Pack 2 fixed several past issues and add support for Windows 8 and Windows Server 2012.

To download this new update, log in to 3CX Windows Management Console (Start-> All Programs -> 3CX Phone System -> Windows Management Console), go to 3CX Phone System Update node and then 3CX Service Packs / Updates.  Or you can also download 3CX phone system version 11 with this new service pack 2 via 3CX website.

Some noteworthy additions:

  • Added support for Windows 8 and Windows Server 2012
  • Added support for Exchange Server 2013
  • All new IP Whitelist for Anti-Hacking module
  • Added support for Cisco SPA 514G and 525G2 phones with latest firmware.
  • SNOM from firmware version 8.7.3.15 is now supported and SNOM phones can now be configured using Plug and Play.

You can view the original article here with the full list of fixes and updates. If you’re still using 3CX phone system 6-10, 3CX recommend for you to upgrade to 3CX phone system 11 with the 3CX upgrade insurance.  Please don’t hesitate to contact The Telecom Spot team if we can help you with any questions.