3CX has just released Service Pack 2 for 3CX phone system version 11. Just in time after Window 8 release, the 3CX Service Pack 2 fixed several past issues and add support for Windows 8 and Windows Server 2012.
To download this new update, log in to 3CX Windows Management Console (Start-> All Programs -> 3CX Phone System -> Windows Management Console), go to 3CX Phone System Update node and then 3CX Service Packs / Updates. Or you can also download 3CX phone system version 11 with this new service pack 2 via 3CX website.
Some noteworthy additions:
Added support for Windows 8 and Windows Server 2012
Added support for Exchange Server 2013
All new IP Whitelist for Anti-Hacking module
Added support for Cisco SPA 514G and 525G2 phones with latest firmware.
SNOM from firmware version 220.127.116.11 is now supported and SNOM phones can now be configured using Plug and Play.
You can view the original article here with the full list of fixes and updates. If you’re still using 3CX phone system 6-10, 3CX recommend for you to upgrade to 3CX phone system 11 with the 3CX upgrade insurance. Please don’t hesitate to contact The Telecom Spot team if we can help you with any questions.
For a limited time you can try out a Konftel conferencing phone for 30 days* to experience the many benefits of using Konftel in your daily work!
Konftel feature & benefits (depending on model) include:
Integration in DECT/GAP system
Connects to DECT/mobile phones
SD call recording
Built-in bridging function
And many more!
Simply contact a sales consultant here at The Telecom Spot to begin the process. We will discuss your conferencing needs to determine the best conferencing solution for you, then your Konftel conferencing phone will be ship to you for a 30 days trial period. If you like it, just keep it (and we are sure you will love it). And on the off chance that it didn’t work for you, just let us know then simply return it to us in its original packaging with the included call-tag. It’s that easy!
Konftel conference phones are quality products that’s both aesthetically pleasing and feature packed. Their full lines of models are designed to fit just about any conferencing situations you can think of. From small offices with minimum participants to large situations of more than 16, there’s a Konftel conferencing phone solution for you.
*Certain restrictions apply, please contact us for full details
Introducing snom 710 IP phone, an affordable entry-level business phone with exceptional design, performance and advanced IP communication features, and the latest addition to snom’s 7XX line of quality business phones. A perfect blend of performance and value, the snom 710 is ideal for SMBs, hosted service provider of VoIP deployments and larger scaled multi-site installations, as well as small to large scale deployments in a multitude of business environments.
Some outstanding features include:
Affordable and competitive pricing
Sleek ergonomic design
Supports broad range of wideband audio (including TIA-920 and G.722) for enhanced high-def voice quality
Advanced audio system with high fidelity audio speaker and microphone
Address book with 1,000 possible entries
Power over Ethernet (POE)
2x Ethernet connections
LED call indication
Blocking of anonymous calls
3-way conference on the phone
Four context-sensitive function keys on easy-to-read phone display
Five freely programmable keys with built-in LEDs for quick view of programmed functions such as one-touch speed dial, forward, transfer etc. Or use to conveniently monitor status of other extensions
Four SIP identities provide multiple phone lines for separate business functions or handling high call volumes
Friendly menu-driven user interface for simple access to core telephony features
Utilize snom’s 5th generation SIP firmware which provides interoperability with various popularly used SIP-based IP PBXs and soft-switches
Quick and secure phone provisioning with pre-installed security certificate without manual interaction for simple deployments
Advanced remote management and provisioning, including support for TR-069/TR-111 – perfect for VoIP hosted service providers, larger scale multi-site installations or SIP-based IP PBXs in variety of business environments
The snom 710 phone is now available at The Telecom Spot for pre-order (ETA October 2012). Questions? Contact one of our helpful consultants or leave a comment below, we love to hear from you!
Boost your contact center productivity with the all new Jabra Link 850!
From now thru end of 2012, Jabra will offer you a free headset for each bundle of Jabra Link 850 purchased along with another Jabra headset* when at least 5 sets are purchased on the same invoice. (*Limited to Jabra wired headset GN1900, GN2000, GN2100 or Biz 2400. Headset types cannot be mixed within the 5 sets.)
What is Jabra Link 850? It’s a new product from Jabra and the first audio processor on the market that is compatible with both standard telephone systems and VoIP platforms. If you previously purchased Jabra’s GN8000-MPA and/or GN8050-TCA amplifiers, Jabra Link 850 is the new and improved replacement product. When used together with a Jabra headset, Link 850 provides even better phone line noise reduction through its digital signal processing technology, which will improve customer satisifaction due to improved call quality. Easy volume control and muting capability will help your call agents work efficiently. Jabra Link 850 is also simple to set-up and maintain. It can be connected to any phone with a modular connector or a PC through USB.
Exciting news – snom announced today that their Apollo UC edition firmware is now qualified for Microsoft Lync!
The snom UC edition firmware is an optional software module for the snom phone/devices in their Unified Communications portfolio. It combines the advantage of open standards-based IP telephony by using SIP protocal to seamlessly integrate with UC client apps such as Microsoft Office Communications Server 2007 R2, Lync and as well as other SIP based IPPBX in parallel.
The first to receive “Qualified for Microsoft Lync” certification is their snom 821 desktop phone, now available to be configured with their new Apollo firmware. Unique Lync phone features of the snom 821 UC edition with Apollo firmware includes: Speed and simplify Microsoft Lync Server 2010 Enterprise Voice deployment and operation in multi-site business environments, added music on hold, and boss/admin and presence buttons. Over the next few weeks, snom expects their entire UC portfolio running Apollo firmware to also receive the Microsoft Lync certification including snom 300 and 370 UC editions.
Quick overview of the snom UC portfolio to begin your search for that perfect UC solution:
• snom 821 UC edition – With color display and advanced presence features integrated with call history and contact lists, it’s recommended for information workers.
• snom 870 UC edition – snom’s latest innovation with completely redesigned new touchscreen with unique and intuitive user interface; perfect for modern people who requires user friendly high tech functions.
• snom 300 UC edition – Recommended for entry-level users who just need a simple phone with basic features in areas such as lobbies, hallways, closets and cafeterias where a lot of UC functionality isn’t required.
• snom 320 UC edition – An affordable yet powerful SIP phone with built in, full-duplex speakerphone and 3-party conference bridging – recommended for medium to heavy phone users.
• snom 370 UC edition – Has high audio quality, is easy to use, secured by VPN capabilities and interperability, has expanded memory capacity and contact status display so it is recommended for anyone who needs to transfer calls frequently such as receptionists or others including SMEs, home office, private users or ISP applications.
• snom UC600 – A Lync-optimized USB phone peripheral device that’s basically a phone/handset attached to PC. It allows user to use a traditional style phone/handset to maintain that familiar feel, while the calls are actually being handled by the PC with Microsoft Lync 2010 client app installed.
• snom PA1 – snom’s paging device that unites the functions of a phone with high-performance digital amplifier for broadcasting annoucements and supplying background music to assigned rooms, hallways and office floors.
• snom MeetingPoint – The only SIP conference phone that allows user to use MS Office Communication Server 2007 R2 and standard SIP accounts in parallel.
Snom’s UC edition phones are available at The Telecom Spot, and for the latest release of snom’s Apollo firmware (18.104.22.168) please visit http://www.snom.com/en/lync
Questions? As always we love to hear from you! Leave a comment below, or contact one of our helpful consultants today and see how these UC edition phones can help with your business operations and that all important bottom line savings.
There’s a newcomer to Plantronics’ popular CS family of wireless products – the CS530 wireless headset system.
An upgraded version of the popular CS70N, the new CS530 (model# 86305-01) was elegantly redesigned with added wideband audio support, magnetic docking station and more, while keeping the same over-the-ear wearing style and the attractive affordable price point. A bundling option is also available with the convenient HL10 lifter (model# 86305-11).
Enjoy clearer desk phone communications with wideband audio quality
Enhance collaboration — conference in up to three additional headsets
Gain mobility — multitask, hands-free up to 350 feet
The Telecom Spot has just started carrying VXi headsets, providing you headsets with superior sound, interchangeability, durability and comfort – all at an exceptional value!
5 reasons why we recommend VXi headsets:
Superior Sounds: You get clear and consistent communications with their best-in-class noise cancelling microphones and high quality speakers – reducing call talk time and agent errors.
Interchangeability: VXi is flexible with direct connect options, compatible with Plantronics and GN Netcom cords and amplifiers, and protects your existing investment while upgrading headsets.
Great durability: Vxi headsets are engineered for demanding contact center environments with 5+ years of steady use on average. And with its kink-free, flexible and tough gooseneck microphone boom it ensures constant and proper microphone placement. There’s less than 2% failure rate for life of their products!
Comfort: Lightweight and adjustable with multiple wear styles (monaural over-the-head, binaural over-the-head, over-the-ear and behind-the-neck), your all-day wear comfort is assured!
Exceptional Value: Plus VXi provides customer-centric focus, two years hassle free warranty on most models, interchangeability options and solutions for different markets.
We’ve just been notified by Digium that beginning September 1, 2012 there will be changes made with digium Switchvox systems both in pricing and software/subscription bundles. The changes are:
Switchvox will no longer come bundled with 10 silver subscriptions and the 10 phone feature packs (this will affect all versions of Switchvox SMB/SOHO with or without appliance).
Switchvox appliance price will be increased reflecting manufacturing costs.
After flooding in Thailand last year, digium having been picking up the tabs in significate hard-drive prices expecting it to return to pre-flooding levels. It was recently known that pricing will not be dropping back down, so it is now necessary for digium to make adjustments to the MSRP of Switchvox appliances.
Are you a resident or small business owner (SOHO/SMB/SME) looking for a digital wireless mobile VoIP phone with HQ audio? Grandstream Network may have the answer for you with their new line of the DP715 & DP710 DECT Cordless IP Phone.
The DP715 model comes with the DECT handset and the VoIP base station with integrated charger. The DP710 is its extension unit which contains a DECT phone and a charger unit (to be used together with the DP715 base station for added user convenience). The DP715 can support up to 5 SIP accounts and can expand up to 5 additional handsets with 4 concurrent calls. The DP715/DP710 offers users wide range indoor/outdoor coverage, TLS/SRTP security protection, and compatible with various major IP PBXs and supports, all at an affordable price. Thus DP715/DP710 users can enjoy the benefit of having both VoIP and mobility at a low risk investment.
Available now for pre-order, The Telecom Spot is expecting a shipping ETA in mid-July 2012. Questions? Please leave a comment below or contact our helpful consultants.
DECT base station registers up to 5 DECT handsets and talks to up to 4 handsets concurrently When multiple handsets share the same SIP account, Hunting Group supports the following flexible options: Linear Mode, all phones ring sequentially in the predestinated order Parallel Mode, all phones ring concurrently and after one phone answers,the remaining available phones can place new calls Shared Line Mode, all phones ring concurrently and always share the same line similar to analog phones Advanced telephony features including Caller ID, Call Waiting, 3-Way Conference, Transfer, Forward, Do Not Disturb, Message Waiting Indication, auto answer, multi-language voice prompt, flexible dial plan Support comprehensive voice codecs including G.711, G.723.1, G.729A/B, G.726 and iLBC Secure and automated provisioning using HTTP/HTTPS/Telnet/TFTP, multiple SIP accounts, SIP over TCP/TLS, SRTP Multi-Languages – English, German, French, Spanish, Dutch, Italian, Czech, Danish, Greek, Norwegian, Polish, Portuguese, Russian, Swedish, Turkish Currently Pending – TR069, IPV6(pending)
Conference Rooms Overbooked Again? Introducing Logitech BCC950 Conference Cam – The Amazingly Simple and Affordable Small Group Video Conferencing Solution.
I don’t know about you, but in the past I’ve often had the unfortunate experience of fighting over limited conference rooms with others in the company. With this economy, video and teleconferencing is that value-added service which set you and competitors apart, yet we rather not waste valuable financial resources on extra meeting rooms that cannot be multipurposed. So when Logitech introduced their new BCC950 Conference Cam, I knew this will be a great solution to end those frustrations. So, what is so great about Logitech’s new conference cam? Simply put, it’s a simple little gadget that will turn your personal/work space into the new conference room.
Let’s take a look at their specs:
All-in-One Design: The Logitech BCC950 Conference Cam combines HD 1090p 30fps video with HQ full-duplex speakerphone clarity for professional video conferencing.
Perfect for Small Groups: Still competing for those overbooked conference room systems or huddling around one single computer just to have a video meeting? With Logitech BCC950, now groups can collaborate over video from conference rooms, office and collaboration spaces easier than ever.
Easy Computer Connection: UVC H.264 onboard technology helps to ensure quick plug-and-play functionality on both PCs and MACs. No software installation necessary.
Utilizes Desktop Video Applications: Works on virtually any desktop video conferencing and UC application (including Adobe Connect, Avaya, Cisco WebEx and other Cisco Video Conferencing applications, Citrix Go-to Meetings, LifeSize Connections, FaceTime, Google Hangouts & Video Chat, Microsoft Lync & Office365, Vidyo, Skype and more). No expensive and proprietary systems to set up.
Remote Control Your Meetings: Quickly and easily control your meetings with the remote to answer/end calls, set volume up/down, pan, tilt, zoom and mute.
Everyone Can Be Seen: A 78-degree field of view and 180-degree remote-controlled video pan, tilt and zoom ensures each member on the small group is seen.
Crystal-Clear Sound: The built-in, full duplex speakerphone and noise-cancelling microphone allow all meeting members to hear and be heard clearly up to 8 feet away from the base.
Carl Zeiss® Optics with Autofocus: Enjoy razor-sharp images from a glass lens designed with the help of an industry leader. It allows detailed documents, whiteboards, or visuals to be shared close up during your calls.
Show Your Best Angle: The camera heigh extender and 8-foot USB cable allow users to adjust camera height and distance for the most flattering video angles so you can make the best impression during meetings.
Life-Like Conversations: Omni-directional sound and echo cancellation audio makes it seem like conversations are happening in the same room.
Professional-Grade Certifications: BCC950 Conference Cam is optimized for Microsoft Lync and Skype.
And did we mention it’s very affordable? Take a look at the full details here and see if this will end all the conferencing headaches for your workplace. Have questions? Please contact one of our helpful consultants or leave a comment. As always, we love to hear from you!