Category Archives: Product News

Introducing 2N Helios IP Security Intercom

The Telecom Spot is now carrying Cortelco 2N Helios IP door & security intercoms!

2N Helios IP Security Intercom

2N Helios IP family offers a variety of solutions with a combination of audio, video and keypads/buttons and good range of price points to meet your needs. They’re a convenient way to monitor and control visitor entries remotely, and is easy to setup and maintain.  For everyday businesses, security areas, emergency-use or even more rugged environments, you can find a security door intercom with 2N Helios.  Find out more today to see if Helios IP intercoms may be a right fit for you.

3CX Releases Service Pack 2 for 3CX Phone System 11

3CX has just released Service Pack 2 for 3CX phone system version 11. Just in time after Window 8 release, the 3CX Service Pack 2 fixed several past issues and add support for Windows 8 and Windows Server 2012.

To download this new update, log in to 3CX Windows Management Console (Start-> All Programs -> 3CX Phone System -> Windows Management Console), go to 3CX Phone System Update node and then 3CX Service Packs / Updates.  Or you can also download 3CX phone system version 11 with this new service pack 2 via 3CX website.

Some noteworthy additions:

  • Added support for Windows 8 and Windows Server 2012
  • Added support for Exchange Server 2013
  • All new IP Whitelist for Anti-Hacking module
  • Added support for Cisco SPA 514G and 525G2 phones with latest firmware.
  • SNOM from firmware version 8.7.3.15 is now supported and SNOM phones can now be configured using Plug and Play.

You can view the original article here with the full list of fixes and updates. If you’re still using 3CX phone system 6-10, 3CX recommend for you to upgrade to 3CX phone system 11 with the 3CX upgrade insurance.  Please don’t hesitate to contact The Telecom Spot team if we can help you with any questions.

Konftel Conferencing Phone 30-Day Trial Offer

For a limited time you can try out a Konftel conferencing phone for 30 days* to experience the many benefits of using Konftel in your daily work!

Konftel 30-day Trial

Konftel feature & benefits (depending on model) include:

  • OmniSound HD
  • Integration in DECT/GAP system
  • Connects to DECT/mobile phones
  • USB connection
  • Conference guide
  • SD call recording
  • Built-in bridging function
  • Line selector
  • Phonebook
  • Rechargeable battery
  • Upgradable software
  • 2-year warranty
  • And many more!

Simply contact a sales consultant here at The Telecom Spot to begin the process. We will discuss  your conferencing needs to determine the best conferencing solution for you, then your Konftel conferencing phone will be ship to you for a 30 days trial period.  If you like it, just keep it (and we are sure you will love it).  And on the off chance that it didn’t work for you, just let us know then simply return it to us in its original packaging with the included call-tag. It’s that easy!

Konftel conference phones are quality products that’s both aesthetically pleasing and feature packed.  Their full lines of models are designed to fit just about any conferencing situations you can think of.  From small offices with minimum participants to large situations of more than 16, there’s a Konftel conferencing phone solution for you.

Konftel Conference Phones Comparison Chart

*Certain restrictions apply, please contact us for full details

Introducing New snom 710 IP phone

Introducing snom 710 IP phone, an affordable entry-level business phone with exceptional design, performance and advanced IP communication features, and the latest addition to snom’s 7XX line of quality business phones.  A perfect blend of performance and value, the snom 710 is ideal for SMBs, hosted service provider of VoIP deployments and larger scaled multi-site installations, as well as small to large scale deployments in a multitude of business environments.

snom 710 phone

Some outstanding features include:

  • Affordable and competitive pricing
  • Sleek ergonomic design
  • Supports broad range of wideband audio (including TIA-920 and G.722) for enhanced high-def voice quality
  • Advanced audio system with high fidelity audio speaker and microphone
  • Address book with 1,000 possible entries
  • Hands-free speakerphone
  • Power over Ethernet (POE)
  • 2x Ethernet connections
  • Ringtone selection
  • LED call indication
  • Blocking of anonymous calls
  • 3-way conference on the phone
  • Four context-sensitive function keys on easy-to-read phone display
  • Five freely programmable keys with built-in LEDs for quick view of programmed functions such as one-touch speed dial, forward, transfer etc.  Or use to conveniently monitor status of other extensions
  • Four SIP identities provide multiple phone lines for separate business functions or handling high call volumes
  • Friendly menu-driven user interface for simple access to core telephony features
  • Utilize snom’s 5th generation SIP firmware which provides interoperability with various popularly used SIP-based IP PBXs and soft-switches
  • Quick and secure phone provisioning with pre-installed security certificate without manual interaction for simple deployments
  • Advanced remote management and provisioning, including support for TR-069/TR-111 – perfect for VoIP hosted service providers, larger scale multi-site installations or SIP-based IP PBXs in variety of business environments

The snom 710 phone is now available at The Telecom Spot for pre-order (ETA October 2012).  Questions?  Contact one of our helpful consultants or leave a comment below, we love to hear from you!

Jabra Link 850 Free Headsets Promotion!

Boost your contact center productivity with the all new Jabra Link 850!

Jabra Link 850

From now thru end of 2012, Jabra will offer you a free headset for each bundle of Jabra Link 850 purchased along with another Jabra headset* when at least 5 sets are purchased on the same invoice. (*Limited to Jabra wired headset GN1900, GN2000, GN2100 or Biz 2400. Headset types cannot be mixed within the 5 sets.)

What is Jabra Link 850? It’s a new product from Jabra and the first audio processor on the market that is compatible with both standard telephone systems and VoIP platforms. If you previously purchased Jabra’s GN8000-MPA and/or GN8050-TCA amplifiers, Jabra Link 850 is the new and improved replacement product.  When used together with a Jabra headset, Link 850 provides even better phone line noise reduction through its digital signal processing technology, which will improve customer satisifaction due to improved call quality.  Easy volume control and muting capability will help your call agents work efficiently.  Jabra Link 850 is also simple to set-up and maintain. It can be connected to any phone with a modular connector or a PC through USB.

See Jabra’s promo flyer below for more details! Jabra Link 850 Promo

snom 821 UC Phone Now MS Lync Certified!

Exciting news – snom announced today that their Apollo UC edition firmware is now qualified for Microsoft Lync!

The snom UC edition firmware is an optional software module for the snom phone/devices in their Unified Communications portfolio.  It combines the advantage of open standards-based IP telephony by using SIP protocal to seamlessly integrate with UC client apps such as Microsoft Office Communications Server 2007 R2, Lync and as well as other SIP based IPPBX in parallel.

snom 821 phone

The first to receive “Qualified for Microsoft Lync” certification is their snom 821 desktop phone, now available to be configured with their new Apollo firmware. Unique Lync phone features of the snom 821 UC edition with Apollo firmware includes: Speed and simplify Microsoft Lync Server 2010 Enterprise Voice deployment and operation in multi-site business environments, added music on hold, and boss/admin and presence buttons. Over the next few weeks, snom expects their entire UC portfolio running Apollo firmware to also receive the Microsoft Lync certification including snom 300 and 370 UC editions.

Quick overview of the snom UC portfolio to begin your search for that perfect UC solution:

snom 821 UC edition – With color display and advanced presence features integrated with call history and contact lists, it’s recommended for information workers.

snom 870 UC edition – snom’s latest innovation with completely redesigned new touchscreen with unique and intuitive user interface; perfect for modern people who requires user friendly high tech functions.

snom 300 UC edition – Recommended for entry-level users who just need a simple phone with basic features in areas such as lobbies, hallways, closets and cafeterias where a lot of UC functionality isn’t required.

snom 320 UC edition – An affordable yet powerful SIP phone with built in, full-duplex speakerphone and 3-party conference bridging – recommended for medium to heavy phone users.

snom 370 UC edition – Has high audio quality, is easy to use, secured by VPN capabilities and interperability, has expanded memory capacity and contact status display so it is recommended for anyone who needs to transfer calls frequently such as receptionists or others including SMEs, home office, private users or ISP applications.

snom UC600 – A Lync-optimized USB phone peripheral device that’s basically a phone/handset attached to PC. It allows user to use a traditional style phone/handset to maintain that familiar feel, while the calls are actually being handled by the PC with Microsoft Lync 2010 client app installed.

snom PA1 – snom’s paging device that unites the functions of a phone with high-performance digital amplifier for broadcasting annoucements and supplying background music to assigned rooms, hallways and office floors.

snom MeetingPoint – The only SIP conference phone that allows user to use MS Office Communication Server 2007 R2 and standard SIP accounts in parallel.

 snom UC editions

Snom’s UC edition phones are available at The Telecom Spot, and for the latest release of snom’s Apollo firmware (8.8.1.11) please visit http://www.snom.com/en/lync

Questions? As always we love to hear from you!  Leave a comment below, or contact one of our helpful consultants today and see how these UC edition phones can help with your business operations and that all important bottom line savings.

New Plantronics CS530 Wireless Headset System Replaces CS70N

Plantronics CS530 Headset

There’s a newcomer to Plantronics’ popular CS family of wireless products – the CS530 wireless headset system.

An upgraded version of the popular CS70N, the new CS530 (model# 86305-01) was elegantly redesigned with added wideband audio support, magnetic docking station and more, while keeping the same over-the-ear wearing style and the attractive affordable price point. A bundling option is also available with the convenient HL10 lifter (model# 86305-11).

CS530

Key benefits

  • Enjoy clearer desk phone communications with wideband audio quality
  • Enhance collaboration — conference in up to three additional headsets
  • Gain mobility — multitask, hands-free up to 350 feet
  • Voice-dedicated DECT™ technology eliminates Wi-Fi interference
  • Adaptive power system optimizes for range and talk time
  • Use with Electronic Hookswitch Cable or Handset Lifter to remotely answer/end calls

The new CS530 and CS530/HL10 bundle is now available from The Telecom Spot at a great introductory price including free shipping*! Check it out and as always, if you have any questions at all, contact one of our helpful consultants or leave a comment below. We love to hear from you!

*Free shipping offer for orders over $99 – Excluding AK, HI and Int’l

Introducing VXi Headsets – Superior Sounds with Exceptional Value!

The Telecom Spot has just started carrying VXi headsets, providing you headsets with superior sound, interchangeability, durability and comfort – all at an exceptional value!

VXi Headsets

5 reasons why we recommend VXi headsets:

  1. Superior Sounds:  You get clear and consistent communications with their best-in-class noise cancelling microphones and high quality speakers – reducing call talk time and agent errors.
  2. Interchangeability:  VXi is flexible with direct connect options, compatible with Plantronics and GN Netcom cords and amplifiers, and protects your existing investment while upgrading headsets.
  3. Great durability:  Vxi headsets are engineered for demanding contact center environments with 5+ years of steady use on average. And with its kink-free, flexible and tough gooseneck microphone boom it ensures constant and proper microphone placement.  There’s less than 2% failure rate for life of their products!
  4. Comfort: Lightweight and adjustable with multiple wear styles (monaural over-the-head, binaural over-the-head, over-the-ear and behind-the-neck), your all-day wear comfort is assured!
  5. Exceptional Value:  Plus VXi provides customer-centric focus, two years hassle free warranty on most models, interchangeability options and solutions for different markets.

Not sure if your phone is compatible?  Check it out at VXi’s interactive compatibility guide here or contact one of our helpful sales consultants with any questions.

digium Switchvox Set to Raise Prices

We’ve just been notified by Digium that beginning September 1, 2012 there will be changes made with digium Switchvox systems both in pricing and software/subscription bundles.  The changes are:

  • Switchvox will no longer come bundled with 10 silver subscriptions and the 10 phone feature packs (this will affect all versions of Switchvox SMB/SOHO with or without appliance).
  • Switchvox appliance price will be increased reflecting manufacturing costs.

After flooding in Thailand last year, digium having been picking up the tabs in significate hard-drive prices expecting it to return to pre-flooding levels.  It was recently known that pricing will not be dropping back down, so it is now necessary for digium to make adjustments to the MSRP of Switchvox appliances.

Contact us today if you’ve been thinking about digium Switchvox as the current low pricing won’t be around for long!

VoIP Mobility with Grandstream DP715/DP710 DECT Cordless IP Phone

Are you a resident or small business owner (SOHO/SMB/SME) looking for a digital wireless mobile VoIP phone with HQ audio? Grandstream Network may have the answer for you with their new line of the DP715 & DP710 DECT Cordless IP Phone.

grandstream_dp715_dp710_group

The DP715 model comes with the DECT handset and the VoIP base station with integrated charger. The DP710 is its extension unit which contains a DECT phone and a charger unit (to be used together with the DP715 base station for added user convenience). The DP715 can support up to 5 SIP accounts and can expand up to 5 additional handsets with 4 concurrent calls. The DP715/DP710 offers users wide range indoor/outdoor coverage, TLS/SRTP security protection, and compatible with various major IP PBXs and supports, all at an affordable price. Thus DP715/DP710 users can enjoy the benefit of having both VoIP and mobility at a low risk investment.

Available now for pre-order, The Telecom Spot is expecting a shipping ETA in mid-July 2012.  Questions? Please leave a comment below or contact our helpful consultants.

Features:

DECT base station registers up to 5 DECT handsets and talks to up to 4 handsets concurrently When multiple handsets share the same SIP account, Hunting Group supports the following flexible options: Linear Mode, all phones ring sequentially in the predestinated order Parallel Mode, all phones ring concurrently and after one phone answers,the remaining available phones can place new calls Shared Line Mode, all phones ring concurrently and always share the same line similar to analog phones Advanced telephony features including Caller ID, Call Waiting, 3-Way Conference, Transfer, Forward, Do Not Disturb, Message Waiting Indication, auto answer, multi-language voice prompt, flexible dial plan Support comprehensive voice codecs including G.711, G.723.1, G.729A/B, G.726 and iLBC Secure and automated provisioning using HTTP/HTTPS/Telnet/TFTP, multiple SIP accounts, SIP over TCP/TLS, SRTP Multi-Languages – English, German, French, Spanish, Dutch, Italian, Czech, Danish, Greek, Norwegian, Polish, Portuguese, Russian, Swedish, Turkish Currently Pending – TR069, IPV6(pending)