Category Archives: Product Updates

Konftel 55 / 55W Conference Phones adds Microsoft Lync Compatibility – Download Now

Konftel_55_Lync

Konftel adds Microsoft Lync compatibility to one of their most versatile conferencing devices, the Konftel 55 and Konftel 55W.

If you havent purchased one yet, ask one of our knowledgeable representatives at 866-369-3394. Buy yours today here at The Telecom Spot: Konftel 55, Konftel 55W

Konftel 55 Series – The hub of your communications Computers, smartphones, tablets and desktop phones – the Konftel 55 series is designed to keep pace with the array of devices used for communicating in the conference room today.

Layer for Lync

The user interface have a new and fresh design. Features that are supported and displayed on the Konftel 55 series display screen:

  • answer/end call
  • call information; name, subject and talk time are displayed
  • your status information (presence)
  • last number redial
  • keypad for calling via Lync – mute – voice mail

Download_Konftel_55_LYNC

New Digium Switchvox 80 and 300 Series Appliances – Now Smaller and More Powerful

Digium recently released new Switchvox 80 and 300 series appliances for the SMB market, replacing the older Switchvox 65, 305 and 355 appliances.

The new Switchvox 80 and 300 series have updated technology, smaller form factor, green design and are competitively priced.  Switchvox 80 replaces 65, 310 replaces 305, and 360 replaces 355.  The older Switchvox appliances (65, 305, 355) are discontinued as of July 30th (limited stock remains, check with us for availability).

If you’re a current user of the older Switchvox appliances, you can upgrade by purchasing a cold spare of the appliance that you choose instead of purchasing Switchvox with the software license.  Then you can upload the last backup to the new appliance and be back up and running!  Just make sure the Switchvox software version is 5.7.1 or newer. The old appliance can be put to good use as a failover cold spare for your disaster recovery plan.

See which one of the Digium Switchvox appliances is the best fit for you via the convenient comparison chart below.  You can build your custom bundle via our easy system configurator or simply contact us today for quote!

Digium Switchvox Comparison

Click Image to Enlarge

*About Digium Switchvox phone systems:  Digium Switchvox offers a single powerful set of features you can afford.  You pay one low price for all its communication power – it’s an United Communication system that integrates all office communications including phone, fax, chat and web mash-ups.  Business that wants to do more than just talk can count on Switchvox to help them easily transition from simple telephony to a feature-rich UC solution.  Business users can improve productivity no matter where they are – on a mobile phone or in the office.

New Version of Jabra PC Suite Available for Updates!

Jabra PC Suite is a free PC software offered by Jabra to help you configure, update firmware and enable control of your headset or other USB devices with your PC softphone and other audio programs.  Most importantly, if you have use PC softphone with your Jabra wireless headset, Jabra PC Suite enables remote call control.

Jabra PC Suite

Their latest update (Jabra PC Suite version 2.10.3050) released on 2/28/2013 include:

  • Integration for NEC SP 350 with Jabra device call control
  • Presence integration for MS Lync, Skype and Cisco CUPC
  • New products recognized for Jabra SPEAK 510 and Jabra MOTION
  • Plus various stability improvements!

For more information and to download/update the Jabra PC Suite for your Jabra USB devices please visit Jabra’s site here: Jabra PC Suites.

3CX Releases Service Pack 2 for 3CX Phone System 11

3CX has just released Service Pack 2 for 3CX phone system version 11. Just in time after Window 8 release, the 3CX Service Pack 2 fixed several past issues and add support for Windows 8 and Windows Server 2012.

To download this new update, log in to 3CX Windows Management Console (Start-> All Programs -> 3CX Phone System -> Windows Management Console), go to 3CX Phone System Update node and then 3CX Service Packs / Updates.  Or you can also download 3CX phone system version 11 with this new service pack 2 via 3CX website.

Some noteworthy additions:

  • Added support for Windows 8 and Windows Server 2012
  • Added support for Exchange Server 2013
  • All new IP Whitelist for Anti-Hacking module
  • Added support for Cisco SPA 514G and 525G2 phones with latest firmware.
  • SNOM from firmware version 8.7.3.15 is now supported and SNOM phones can now be configured using Plug and Play.

You can view the original article here with the full list of fixes and updates. If you’re still using 3CX phone system 6-10, 3CX recommend for you to upgrade to 3CX phone system 11 with the 3CX upgrade insurance.  Please don’t hesitate to contact The Telecom Spot team if we can help you with any questions.