Tag Archives: Polycom

How to Manually Configure Polycom VoIP Phone to Asterisk

Polycom makes some of the best quality SIP VoIP Phones on the market.  They work well with most IP-PBX and Hosted VoIP Providers.  While most manufacturers and providers will have their own setup guidelines (which you should follow first), there are times when you may need to manually configure your Polycom VoIP phone.  We will provide a very basic guide on getting your Polycom phone manually registered to an Asterisk SIP-based system here.

First you will need some basic information to register your Polycom phone:

  1. IP address of the Polycom phone
  2. IP address of the Asterisk system and SIP Port used to register (usually 5060)
  3. SIP extension number and phone password from your Asterisk system for your Polycom Phone

Once you have obtained the information, open up your web browser and enter in the IP Address of the Polycom phone in the Address Bar. Once it prompts you to login, use the following user name and password (assuming it is still default):

  1. Username: Polycom
  2. Password: 456

When logged into the Polycom phone’s user interface go to the Lines section (may be under Settings on newer firmwares) and Line 1.  Enter the information into the following fields:

  1. Display Name: SIP Extension Number assigned on the Asterisk system ie. 2000
  2. Address: SIP Extension Number assigned on the Asterisk system ie. 2000
  3. Label: SIP Extension Number assigned on the Asterisk system ie. 2000

Under Authentication

  1. Authentication User ID: SIP Extension Number assigned on the Asterisk system, i.e., 2000
  2. Authentication Password: Phone-password assigned on the Asterisk system

Under Server 1:

  1. Address: IP Address of the Asterisk system
  2. Port: Port number for SIP registration ,i.e., 5060
  3. Leave all other settings default.

Submit to Save settings, which should prompt you to reboot the phone.  Check to see if the Polycom phone is registered properly by pressing on the phone: Menu/Settings > Status > Lines.

You should be all set!

List of Wireless Bluetooth Conference Phones

Looking for a wireless Bluetooth conferencing speakerphone to connect with your cellphone or Bluetooth-enabled devices?  Perfect for business trips, telecommuting, or holding smaller conference calls, check out the four options listed below for a current selection of Bluetooth-enabled speakerphones.

1. Jabra Speak 510 and 510+ Bluetooth and USB Speakerphone – $114.00 – $125.72

Jabra Speak 510

Personal wireless blue tooth and USB speakerphone device to conference anywhere, works with PCs and any Bluetooth enabled device. Jabra Speak 510 comes in both UC and MS Lync optimized versions and easily connect to tablets, mobile phones and headsets via Bluetooth.  Jabra Speak 510+ comes standard with Jabra Link 360 Bluetooth USB adapter. All three provides full compatibility with UC systems and VoIP clients

  • Up to 15 hours talk time
  • Plug-and-play connectivity to PC softphone / UC systems via USB cable
  • Built-in 3.5mm headset port to allow private conversations in open environments
  • 360-degree coverage with built-in omnidirectional microphone allowing attendees to hear and be heard from all angles
  • Digital Signaling Processing (DSP) technology allows crystal clear sound without echos or distorted sound at max volume level
  • Wideband audio and HD Voice
  • Bluetooth A2DP allows multimedia streaming
  • 1 year manufacturer warranty

2. Konftel 55W Wireless Bluetooth Conference Phone$299.95

Konftel 55WSimple and compact wireless bluetooth conference phone with HD sound quality and connects to computers, mobile phone/tablets and desktop phones (adapter required). VoIP calls can be bridged with desktop or mobile phone calls.  Easily combine and switch connections on the LCD colored screen’s smart user interface display. Konftel 55W also include call recording or dictations via SD memory card.  For smaller meetings up to 6 participants or up to 16 with optional expansion mic.  The Konftel 55W comes with a 6-metre electrical cable, AC adapter, battery, USB cable and a Quick Reference Guide.

  • Flexible connectivity options:  USB for VoIP calls, deskphones with optional adapter, cellular phone/tablets and headsets
  • Bluetooth options with cellular phone/tablets
  • Optional expansion microphones
  • OmniSound HD for superior audio quality
  • Rechargeable battery
  • LCD high-resolution color display
  • Switch and combine connections on the LCD display
  • Multiple languages in the phone and quick-reference guide
  • Record meeting on a SD memory card
  • Future-proof – can be upgraded
  • 2-year manufacturer warranty

3. Plantronics Calisto P620 Bluetooth Wireless Conference Speakerphone – $107.85

Plantronics Calisto P620

Calisto 620 is Plantronics’ “no cord, no fuss” portable Bluetooth wireless UC speakerphone and perfect for small conference calls anywhere.  Small and lightweight, instantly transforms your laptop or smartphone into a high quality conference device.  It’s designed to simplify call management with an easy interface for answer/end, mute and volume on your laptop or smart phone, and it comes with a Bluetooth® mini USB adapter for always-ready PC connectivity.The Calisto 620 comes with both UC Standard version for Avaya, Cisco, IBM, Skype and more and also a MS Lync version optimized for Microsoft Lync 2010 and Microsoft OCS 2007.

  • Simplified call management with an easy interface on PC or mobile phone
  • Bluetooth mini USB adapter for always-ready PC connectivity
  • Up to 7 hours wireless talk time, and up to 5 standby time
  • PC wideband audio and Digital Signal Processing (DSP) reduces drop-outs and echo
  • Bi-directional microphones activate in the direction of speaker’s voice
  • Full duplex audio with 360 degree room coverage
  • Integrated A2DP lets you listen to streaming media from your mobile device
  • Includes a soft carrying case
  • 2 years limited manufacturer warranty

4. Polycom VoiceStation 500 Bluetooth-enabled Conference Phone – $357.00

Polycom Voicestation 500

Small Bluetooth-enabled conference phone with up to 7-feet microphone pickup range is ideally suited for desktops, offices, and other small rooms for 3-4 participants.  Connect with any Bluetooth-enabled mobile phones or computers wirelessly for hands-free high quality conferencing or plug in directly to use with any analog phone jack. Polycom VoiceStation 500 comes with the conference phone unit, power module, 21-ft console cord, 7-ft telco cable to RJ-11 telephone jack, 4-ft cellphone connection link, 4-ft computer calling cable and user guide.

  • Polycom Bluetooth-enabled voice conferencing designed for offices and small meeting spaces.
  • Perfect for small conferences with three to four participants with microphone range of up to seven feet
  • Use your Bluetooth-enabled mobile phone to connect wirelessly for hands-free voice conferencing, or connect to a Bluetooth-enabled computer for high-quality hands-free conferencing over Internet calling services such as Skype
  • 2.5mm applications port: plug into a wired connection for mobile phone and internet calling when Bluetooth is not available
  • Easy to use and install, no training required, connects into any analog phone jack
  • Patented Acoustic Clarity Technology. Full-duplex for simultaneous, natural, free-flowing conversation and more productive calls
  • Dynamic Noise Reduction (DNR) automatically reduces room background noise from fans, projectors, heating, and air conditioning for clearer sound and more efficient conferencing
  • 360-degree room coverage: a powerful, digitally-tuned custom speaker and three sensitive microphones provide uniform coverage from up to 7 feet away
  • Convenient controls: volume, mute, redial, flash and hold are located on an intuitive, easy-to-use keypad
  • 1 year manufacturer warranty

Polycom Trade4TheBest Phone Trade-In Promotion

Replace your old legacy Polycom and competitive devices and take advantage of Polycom’s Trade4TheBest phone trade-in promotion!  The trade-in program is valid from 10/1/2013 thru 6/20/2014 in North America.

Eligible competitive displacement devices include any working business grade desktop or conference phone from a non-Polycom vendor including conference phones, deskphones and corded speakerphones.  Eligible Polycom legacy devices include SoundPoint IP 300, 301, 320, 430, 500, 501, 600 and 601.  The following Polycom conference phones also quality:  original SoundStation, SoundStation EX, SoundStation Premier, SoundStation IP 3000, SoundStation IP4000, and SoundStation Premier 500D/550D.

Eligible new phones and rebate amounts:

$15 Rebates:

$25 Rebates:

$50 Rebates:

$100 Rebates:

$150 Rebates:

View Polycom’s rebate form here for full terms and conditions as well as rebate form.

Factory Reset Guide for Yealink, Cisco, Polycom, Grandstream and Patton VoIP Products

Occasionally it is necessary to factory reset during troubleshooting and provisioning IP devices connected to VoIP phone systems.  Factory resetting is an alternative quick fix if a device is not working properly or if you are looking to follow an online guide from the same starting point. However, do be careful because all the localized settings on the device will be deleted when you factory reset.  See below for directions on factory resetting Yealink, Cisco, Polycom, Grandstream and Patton VoIP products.

Yealink T20P, T22P, T26P, T28P, T32G, and T38G:

  • Hold down the OK button for 10 seconds
  • Hit OK again to confirm the reset.
  • Alternatively, factory reset the phone with the Advanced Settings in the phone’s menu

Yealink VP530:

  • Navigate to Advanced Options on the touch screen (default password is admin)
  • Select Reset & Reboot which will open the factory reset menu.
  • Choose from Reset All, Reset Configuration, or Reset UserData.  Press the button next to Reset Now and press OK to confirm the reset.

Yealink W52P:

  • Log in to the web interface of the DECT base.
  • Navigate to Phone > Upgrade and then select Reset to Factory.

Cisco 303, 502G, 504G, 508G, 509G, and 525G2:

  • Select Option 14 in the phone menu to factory reset the phone.
  • Hit OK to confirm the reset.

Polycom IP 320, 321, 330, 331, 335, 430, 450, 560, and 7000:

  • Press and hold 1, 3, 5, and 7.
  • Enter the admin password to proceed with the factory reset.  The password is 456 by default.

Polycom IP 4000, 5000, and 6000:

  • Press and hold 6, 8, and *
  • Enter the admin password to proceed with the factory reset.  The password is 456 by default.

Polycom VVX 1500:

  • Press and hold 2, 4, and 6.
  • Enter the admin password to proceed with the factory reset.  The password is 456 by default.

Grandstream GXP 2000, 2010, and 2020:

  • Navigate to Menu > Config > Factory Reset in the phone menu.
  • Press OK to proceed with the factory reset.

Grandstream GXP 2100, 2110, 2120, 2124, 1405, 1400, and 1450:

  • Navigate to Menu > Config > Factory Reset in the phone menu.
  • Press OK to proceed with the factory reset.

Patton SmartNode 4110 series, 4300 series, 4400 series, 4520 series, 4940, 4950, 4960, 4970, and 5200:

  • Press the Reset button (left of the console port) for 5 seconds until the Power LED starts blinking.
  • The unit will restart with factory default configuration.