Tag Archives: SMB

Popular DECT IP Phone Comparison – Yealink W52P vs. Panasonic KX-TGP500

Many users who are looking for more mobile freedom while still keeping great call quality and business phone features are turning to cordless IP DECT phone systems.  There are many cordless DECT phone options in today’s market, but two of the most popular are Yealink’s W52P and Panasonic’s KX-TGP500.  With similar price ranges, below is a quick comparison between the 2 models.


Yealink SIP-W52P

Yealink SIP-W52P

  • Indoor range: 50m
  • Outdoor range: 300m
  • Color screen: Yes
  • Simultaneous calls: 4
  • SIP Accounts:  Up to 5
  • Cordless Handsets:  Up to 5 (W52H)
  • HD Voice: Yes, handset with wideband
  • Speaker: Full-Duplex
  • Talk time: +10 hours, 100 hours standby
  • PoE: Integrated PoE (Class 1)
  • ECO Mode: Yes
  • Cat-iq 2.0: Yes
  • Remote Phonebook:  Yes
  • On-screen conferencing instructions
  • Special:  Increase range with up to 6 repeaters (RT10)
  • See Yealink W52P Product & pricing


Panasonic KX-TGP500

Panasonic KX-TGP500

  • Indoor range: 50m
  • Outdoor range: 300m
  • Color screen: No, grayscale
  • Simultaneous calls: 3
  • SIP Accounts:  Up to  8
  • Cordless Handsets:  Up to 6 (KX-TPA50B04)
  • HD Voice: HD Codec on DECT radio
  • Speaker: Half-Duplex
  • Talk time: Up to 5 hours, 240 hours standby
  • PoE: No
  • ECO Mode: No
  • Cat-iq 2.0: No
  • Remote Phonebook:  No
  • No on-screen conferencing instructions
  • See Panasonic KX-TGP500 Product & Pricing


 

Replace your Cisco IP Phone System with Digium and Get Discounts!

Digium Q3-2014 Promo

Are you currently using a Cisco IP phone system?  Cisco is discontinuing their UC solution for SMB customers and have declared it end of life (EOL) for nearly a year. Their EOL announcement included Cisco’s UC300 and UC500 series; the support entitlements for these platforms will begin phasing out January 1, 2015.

For many SMB customers, this is a great time to start replacing those Cisco phone systems with a Digium Switchvox solution – which can often be purchased for less than the annual cost of a Cisco support contract!  From now thru September 30 December 31, 2014 Digium will offer additional discounts up to 15% off MSRP to help you make the switch.  Simply contact one of our helpful representatives here at The Telecom Spot to start!

Note:

  • Digium promotion is for qualified product purchases July 1 – September 30, 2014 by end user customers only.
  • Customers must request this promotional discount at time of order placement as neither Digium nor The Telecom Spot can provide promotional discounts after orders have been invoiced
  • Only qualified Switchvox products are eligible for the promotional discount.  This include Switchvox appliances, Switchvox SMB software, Switchvox subscriptions.  A complete list of qualifying products and part numbers are listed below.
  • This offer does NOT apply to cold spares, updates and maintenance, subscription renewals, phone feature packs, extended hardware warranties, phones, Digium cloud services, or any other items that are not included on list of qualifying products
  • This promotion applies only to new Switchvox solutions replacing existing Cisco telephony solutions.  Digium may contact customer to confirm the replacement for their promotional claim audits.

Eligible products for the Cisco Replacement Promotion

Digium Part Number / SKU Product Description MSRP
1AS800010LF Switchvox 80 Appliance, NA $3,140
1AS800011LF Switchvox 80 Appliance, AU $3,140
1AS800012LF Switchvox 80 Appliance, EU $3,140
1AS800013LF Switchvox 80 Appliance, UK $3,140
1AS3100010LF Switchvox 310 Appliance, NA $4,040
1AS3100011LF Switchvox 310 Appliance, AU $4,040
1AS3100012LF Switchvox 310 Appliance, EU $4,040
1AS3100013LF Switchvox 310 Appliance, UK $4,040
1AS3600010LF Switchvox 360 Appliance, NA $5,850
1AS3600011LF Switchvox 360 Appliance, AU $5,850
1AS3600012LF Switchvox 360 Appliance, EU $5,850
1AS3600013LF Switchvox 360 Appliance, UK $5,850
1AS3800010LF Switchvox 380 Appliance, NA $7,990
1AS3800011LF Switchvox 380 Appliance, AU $7,990
1AS3800012LF Switchvox 380 Appliance, EU $7,990
1AS3800013LF Switchvox 380 Appliance, UK $7,990
1AS4500010LF Switchvox 450 Appliance, North America $9,850
1AS4500011LF Switchvox 450 Appliance, Australia $9,850
1AS4500012LF Switchvox 450 Appliance, Europe $9,850
1AS4500013LF Switchvox 450 Appliance, United Kingdom $9,850
1AS4700010LF Switchvox 470 Appliance, North America $12,975
1AS4700011LF Switchvox 470 Appliance, Australia $12,975
1AS4700012LF Switchvox 470 Appliance, Europe $12,975
1AS4700013LF Switchvox 470 Appliance, United Kingdom $12,975
1SWXSMB00DL Switchvox SMB Software Download $2,745
1SWXSMB00DVD Switchvox SMB DVD with Reg Code $2,765
1SWXGSUB1 1 Switchvox Gold Subscription for 1 User $70
1SWXGSUB5 5 Switchvox Gold Subscriptions for 5 Users $350
1SWXGSUB25 25 Switchvox Gold Subscriptions for 25 Users $1,750
1SWXGSUB100 100 Switchvox Gold Subscriptions for 100 Users $7,000
1SWXPSUB1 1 Switchvox Platinum Subscription for 1 User $100
1SWXPSUB5 5 Switchvox Platinum Subscriptions for 5 Users $500
1SWXPSUB25 25 Switchvox Platinum Subscriptions for 25 Users $2,500
1SWXPSUB100 100 Switchvox Platinum Subscriptions for 100 Users $10,000
1SWXTSUB1 1 Switchvox Titanium Subscription for 1 User $60
1SWXTSUB5 5 Switchvox Titanium Subscriptions for 5 Users $300
1SWXTSUB25 25 Switchvox Titanium Subscriptions for 25 Users $1,500
1SWXTSUB100 100 Switchvox Titanium Subscriptions for 100 Users $6,000

 

Now Carrying DrayTek Vigor Network Routers!

draytek-products

The Telecom Spot now carries DrayTek networking products!  DrayTek’s Vigor product line ranges from cost effective feature rich SoHo routers to super fast VPN concentrators and superior routers for Medium and Large Enterprises.

Some highlighted features:

• Gigabit Multi-WAN, Multi-LAN
• Object Based Firewall
• State-of-the-Art VPN Features
• Web Content Filtering
VoIP optimized QoS and Bandwidth Management
• VLAN Multi Subnets – Multi DHCP
• WiFi 802.11n with Multi SSID and rate limit
• Simple captive portal, User Management
• Centralized Management via SNMP or TR-069

DrayTek routers incorporate common features such as NAT, DHCP server, Access control, DMZ, DNS forward, SNMP, etc.  There are no license costs and DrayTek provides free firmware updates.  All features are included except an optional and low-cost subscription to 3rd party web content filter.

Select the right security router today will give you peace of mind and save you and your company more down the road.  Contact our helpful sales reps today for more information.

draytek-vigor-2960

 

New Digium Switchvox 80 and 300 Series Appliances – Now Smaller and More Powerful

Digium recently released new Switchvox 80 and 300 series appliances for the SMB market, replacing the older Switchvox 65, 305 and 355 appliances.

The new Switchvox 80 and 300 series have updated technology, smaller form factor, green design and are competitively priced.  Switchvox 80 replaces 65, 310 replaces 305, and 360 replaces 355.  The older Switchvox appliances (65, 305, 355) are discontinued as of July 30th (limited stock remains, check with us for availability).

If you’re a current user of the older Switchvox appliances, you can upgrade by purchasing a cold spare of the appliance that you choose instead of purchasing Switchvox with the software license.  Then you can upload the last backup to the new appliance and be back up and running!  Just make sure the Switchvox software version is 5.7.1 or newer. The old appliance can be put to good use as a failover cold spare for your disaster recovery plan.

See which one of the Digium Switchvox appliances is the best fit for you via the convenient comparison chart below.  You can build your custom bundle via our easy system configurator or simply contact us today for quote!

Digium Switchvox Comparison

Click Image to Enlarge

*About Digium Switchvox phone systems:  Digium Switchvox offers a single powerful set of features you can afford.  You pay one low price for all its communication power – it’s an United Communication system that integrates all office communications including phone, fax, chat and web mash-ups.  Business that wants to do more than just talk can count on Switchvox to help them easily transition from simple telephony to a feature-rich UC solution.  Business users can improve productivity no matter where they are – on a mobile phone or in the office.

New Grandstream UCM6100 Series IP PBX Offers Enterprise-Grade Solutions to SMBs with No License Fees

Grandstream has just released their new UCM6100 series IP PBX with no licensing fees, bringing enterprise-grade communication solutions to SMBs at affordable entry-level price point!  Available in 4 model sizes, Grandstream’s UCM6100 series delivers advanced voice, video, data and mobility applications with a single-server solution.  They’re available now at The Telecom Spot at limited quantities – remember to add-to-cart to view our current special pricing!

Grandstream UC6100 Series IP PBX

Grandstream UCM6100 Series IP PBX

Product highlights:

  • Powered by advanced Asterisk based open source platform
  • Supports up to 500 users and up to 60 concurrent calls
  • Affordable pricing for SMB budgets – no licensing fees
  • 4 model sizes ranging from 2 to 16 FXO ports
  • 2-year manufacturer warranty
  • No licensing/recurring fees per features like IVR, auto attendant
  • Free lifetime firmware updates
  • Auto discovery and registration of SIP endpoints (phones, cameras, etc)
  • Zero-configuration provisioning via intuitive WEB UI
  • Plug and play setup and remote maintenance
  • Broad SIP interoperability with popular service providers, SIP trunk providers and other SIP hardware, including Grandstream GXP phones and GXP video cameras.

Enterprise-Grade features for SMBs:

  • Voice - Customizable features like Caller ID, voicemail, auto attendant, IVR, DND, MWI, call routing, click-to-dial, 3-way conferencing and more; comprehensive codec support
  • Data – Call detail records; Fax; Corporate phonebook LDAP files and servers; call recording; voicemail/fax to email and more
  • Video – Real-time SIP video calling; video camera/surveillance integration; 2-way audio from cameras; extensive video codec
  • Mobility – Remote workers can make/receive calls on smartphones and laptops; extension dialing over all locations; access files and monitor business remotely across the globe

Models:

Technical Specifications UCM6102  UCM6104  UCM6108  UCM6116 
PSTN Line FXO Ports 2 4 8 16
Analog Telephone FXS Ports 2 2 2 2
Network Interfaces Single or Dual (UCM6102 only) 10M/100M/1000M RJ45 Ethernet port(s) with integrated PoE Plus (IEEE 802.3at-2009)
Data Router Yes No                           No                            No
Peripheral Ports USB, SD
LED Indicators Power/Ready, Network, PSTN Line, USB, SD
LCD Display 128×32 graphic LCD with DOWN & OK button
Reset Switch YES

Analog Personal Audio Conferencing Options

Despite the increase in popularity for UC conferencing devices, a high percentage of conference speakerphones sold today are still analog.  If you are one of the many who are still looking to procure an analog conferencing speakerphone for your personal or small meeting uses then this post will give you a few options to consider.

Option 1:  ClearOne Chat50 USB Plus

ClearOne Chat50 USB Plus

A personal speakerphone that connects to a variety of devices (including computers, telephones, mobile phones, MP3 players etc) for clear, full-duplex and hands-free communication.  Being full-duplex, it lets you listen and talk at the same time without cutting in and out of audio.  The sensitive microphone array has 120-degree audio pickup up to 8 feet away so you can talk comfortably.  The ClearOne Chat50 also has built-in echo and noise cancellation to prevent unwanted noises.

For analog use, you would connect the Chat50 to your telephone’s headset jack via the provided 2.5mm cable (it’ll also connect with cell-phones).  The Chat50 is small, slightly larger than a pack of cards so it takes up minimal footprint and is easy to take for travel.  The Chat50 is recommended if you want a good quality, no-fuss, simple-to-use conferencing speakerphone with an economical price.  The great thing about the ClearOne chat50 is you can also use it with your computer for webinars or Skype calls so it is more versatile.

Option 2:  Konftel 100

Konftel 100 Conference Phone

Konftel 100 brings you a great conferencing solution for smaller meetings up to 6 people.  This device uses Konftel’s proprietary OmniSound HD technology which provides full-duplex natural sound.  The 360-degree pick-up and reproduction let you walk and talk freely in the meeting space (up to 300 sqft range).  The Konftel 100 also comes with ultra-sensitive omni-directional microphone with 3 built-in surround speakers to provide clear reception throughout the meeting space.

Konftel 100 comes with dial pad and call control (volume, mute, flash, conference etc) buttons right on the front of the unit so you can make and manage your conference calls easily.  It plugs directly into your analog jack (bypassing the need of a separate deskphone), or to your phone system with an analog card via a modular 6/6, RJ11 port.  Because Konftel 100 only connects via analog, this is recommend if you are looking for a dedicated analog conferencing solution that’s practical, simple-to-use and is great quality.  If you would like to try one out, there is currently a 30-day trial offer on Konftel conference phones.

Option 3:  Polycom VoiceStation 300

Polycom Voicestation 300

A 3rd option would be the Polycom VoiceStation 300.  Similar to Konftel 100 it provides 360-degree room coverage but only up to 7 feet in range.  The Polycom VoiceStation 300 is more suited for personal and smaller conferencing with less than 4 participants.  The VoiceStation’s Dynamic Noise Reduction (DNR) actively removes background noises and Polycom’s Acoustic Clarity technology delivers clear, natural 2-way conversations.

The VoiceStation 300 also comes with dial pad and call controls (volume, mute, flash, hold etc) buttons on the front of the device and a handset phone can be plugged in for a more private conversation.  To use, simply connect the Polycom VoiceStation 300 into any analog phone jack.  The Polycom VoiceStation 300 is recommended if you only need analog connection for smaller or personal conferences and are more comfortable going with the Polycom brand.

I hope the options above will help you get started in selecting your analog personal audio conference phone.  If you’re looking for a personal conferencing device for your computer webinars or bluetooth devices instead, look forward to our next blog post which will go over just that.  If there are any questions please don’t hesitate to leave a comment below or contact us at sales@thetelecomspot.com.

Yealink Wireless DECT Phone System for SOHO & Small Business Users

Yealink now offers a new line of cost-effective DECT Cordless Phones designed with small business and SOHO users in mind!  The SIP-W52P and its expansion handset SIP-W52H is a scalable SIP-based mobile communication system that packs great features into an affordable price point. With the Yealink SIP-W52P you get both the freedom of wireless communication along with business features normally only found in deskphones.  This system will also work on Asterisk, 3CX and Broadsoft with some quick and easy configuration.

Yealink SIP-W52P

Yealink SIP-W52P

Yealink SIP-W52H

Yealink SIP-W52H

Highlighted Features:

  • Exceptional HD sound with wideband technology
  • Up to 4 simultaneous external calls
  • Scalable – Expand up to 5 DECT cordless handsets per base
  • Up to 5 VoIP accounts
  • 1.8″ color display with intuitive user interface
  • 10 hours talk time, 100 hours standby time
  • Integrated PoE (Class 1) but with option to use power supply (included)
  • Desktop or wall mountable
  • DECT radio coverage up to 50m indoors and 300m outdoors
  • Energy-saving ECO features

Both products is available and ready to ship at The Telecom Spot.  Due to manufacturer MAP restrictions, please contact us or log into the product pages to view our current special pricing.  Additional product details and specs are also available on our product page for Yealink SIP-W52P and SIP-W52H.

Phone System Recommendations for Small to Medium Sized Businesses

From time to time we get questions from customers asking “we just need a basic phone system, what would you recommend?”  Many of the phone systems we carry are great for small to medium sized companies just starting out, so you really can’t go wrong with any of them.  We’ve organized a quick overview on some of the popular phone systems here as a starting point for your search.

Aksys Konnect

Aksys Konnect

Highlights:

  • No PBX, server, or hosted service required.  As simple as it gets with no need for an installer
  • Good for small businesses who just need a simple phone with basic features
  • Budget friendly

Things to consider:

  • If you need anything beyond basic phone features or need to grow past 30 users, this is not the phone system for you
  • Only supports up to 30 users and up to 14 concurrent calls

Epygi Quadro

Epygi Quadro

Highlights:

  • Cross-certified with wide range of IP phones and has auto-configuration options so phone setup is easy
  • Packs lots of powerful phone features into an unit about the size of a router –help your company appear possibly bigger than it is
  • Robust dial plan so you can enable Least Cost Routing (LCR) via multiple VoIP providers
  • Built in STUN server solves NAT transversal issues with remote phones
  • Quality product and made in the USA

Things to consider:

  • Configuration menus may be a bit complex, but that could be easily solved by hiring an installer for initial system setup
  • Auto attendant menu options are configured thru XML file, so it’s not as convenient for users who need to make frequent changes
  • No built-in overhead paging, but you could possibly add it with additional hardware

 

3CX Software IP PBX

3CX Software PBX

 

Highlights: 

  • It is software based, easy to manage, allow you to use any SIP based phones
  • Easily scalable to grow with your business – most phone features available for any sized packages, just pay for # of simultaneous calls needed – all editions support an unlimited  number of extensions
  • Support Unified Communication
  • Has free “lite” version you can try out before purchase

Things to consider:

  • It’s currently only available for Windows
  • It’s software based so you’ll need to load it onto your own hardware / server appliance
  • If you let the upgrade insurance expire, you will need to purchase it again at near full price in order to meet the next upgrade
 

 

 Digium Switchvox SOHO/SMB

Digium Switchvox Phone System

 

Highlight:

  • Feature-packed “all in one” quality phone system
  • Asterisk based, support all SIP based phones including its own Digium IP phones
  • If phone features are needed, they’re more affordable than comparable proprietary phone systems
  • Simple to use and manage, possible to self-install without an installer for someone with DIY spirit
  • Integrated for Unified Communication
  • Annual subscription makes Switchvox “future-proof” – include product upgrades and technical supports for your growing business

Things to consider:

  • Requires annual subscription fee which that entitles user to Digium support and upgrades
  • Although it’s possible to self install for more tech-savy users, it may still help to have an installer

 

Xorcom

Xorcom Phone System

 

Highlight: 

  • Good budget-friendly pricing
  • Full featured Asterisk based open source IP-PBX, use any SIP VoIP phones
  • Reliable and quality hardware
  • No subscription needed

Things to consider:

  • No manufacturer programming support for the Elastix version, so if you need support make sure to ask us about the complete PBX version

These are just a few of our favorites based on quality, function and price point, but there are also other SIP based and proprietary phone systems we can recommend as well based on your business communication needs.  Contact us today to discuss how we can help.

Save with Digium Switchvox UC Solution

Are you a small or mid-sized business (SMB) looking to implement Unified Communication for your business?  With the right Unified Communication solution, your business could gain great efficiency, raise revenue and increase customer satisfaction.

Digium Switchvox UC

We realize it can be overwhelming as you begin your search for a new phone system not knowing where to start with so many options.  If you would like great features and flexibility all for a reasonable investment, we’d like to suggest Digium Switchvox as a starting point in your research.  Why?  To start with, Frost & Sullivan the current leading industry analyst have researched the Unified Communications market and did all the work for SMB consumers.  As a result of their findings, they’ve awarded Digium Switchvox their 2011 Customer Value Award winner as the best value solution for Unified Communication for SMBs.

Digium’s Switchvox phone system offers a solid UC solution including enhanced features and significant cost savings for SMBs compared to similar solutions offered by other vendors such as Avaya IP Office or ShoreTel ShoreGear VoiceSwitch.  And according to the graph below by Digium, a company with 100 employees could gain around 40,000 additional hours a year by utilizing the productivity tools offered by their Switchvox UC platform – that’s like adding another 18 employees to your staff!  Whether you’re trying to do more with less, or trying to be more efficient to fuel growth, the hours and dollars saved can be significant.

Switchvox Efficiency Gains Chart

Let’s take a closer look at Digium Switchvox and why they ranked best value for SMBs:

  1.  Competitive UC Features

  • True UC system – integrated PBX, unified messaging, conference bridge, fax server, instant messaging, presence, video calling, mobility, call queues, recording/monitoring, and call logging software functions onto a single rack mount or desktop appliance.
  • Customizable Switchboard UC client provide access to all features/applications in one place with personalized view.
  • Support SIP standards based phones (Digium also offers IP phones designed for Asterisk for best integration)
  • Excellent scalability, applications support and applications integration.

  2.  Value-added Capabilities at Competitive Price

  • A single activation license provides users access to all embedded applications and features including the Switchboard UC interface
  • Various applications and server hardware supports charged as extra add-on with alternate solutions are already included with Switchvox.
  • Software update subscription plans to receive new features and technical supports starting at only $10 a year per user.
  • No charge for Digium APIs.  MS Outlook and Firefox plug-ins, CRM interface panels, social media integration tools, and additional web mashups are included and built-in with Switchvox.
  • Develop CEBP integration by downloading software development kits or access Digium’s developer website and forums for free.

3.  Great Value

  • Cost-effective over system lifecycle including ongoing support/maintenance costs and upgrades
  • Single appliance reduces power, real estate and hardware requirements compared with multi-box alternatives with similar functionality.
  • Reduced training and time managing applications by using a simple, common Switchboard interface.
  • IP phones can be deployed with auto-provisioning features which reduce set-up time and frustration.
  • Save time and boost productivity with Switchvox UC.

For additional savings on your business investment, also check out the tax savings you could get via Section 179 for business equipments purchased during 2012.  Furthermore, as an additional bonus, we’re also offering a free iPOD Shuffle with each purchase of Digium Switchvox phone system or Switchvox system bundles now through end of 2012 (see full offer for details).

Sounds good?  Explore Digium Switchvox on our site or feel free to contact one of our helpful consultants for more information.  Due to manufacturer MAP restrictions, don’t forget to log in or contact us for our special pricing on your Digium Switchvox systems!

Introducing New snom 710 IP phone

Introducing snom 710 IP phone, an affordable entry-level business phone with exceptional design, performance and advanced IP communication features, and the latest addition to snom’s 7XX line of quality business phones.  A perfect blend of performance and value, the snom 710 is ideal for SMBs, hosted service provider of VoIP deployments and larger scaled multi-site installations, as well as small to large scale deployments in a multitude of business environments.

snom 710 phone

Some outstanding features include:

  • Affordable and competitive pricing
  • Sleek ergonomic design
  • Supports broad range of wideband audio (including TIA-920 and G.722) for enhanced high-def voice quality
  • Advanced audio system with high fidelity audio speaker and microphone
  • Address book with 1,000 possible entries
  • Hands-free speakerphone
  • Power over Ethernet (POE)
  • 2x Ethernet connections
  • Ringtone selection
  • LED call indication
  • Blocking of anonymous calls
  • 3-way conference on the phone
  • Four context-sensitive function keys on easy-to-read phone display
  • Five freely programmable keys with built-in LEDs for quick view of programmed functions such as one-touch speed dial, forward, transfer etc.  Or use to conveniently monitor status of other extensions
  • Four SIP identities provide multiple phone lines for separate business functions or handling high call volumes
  • Friendly menu-driven user interface for simple access to core telephony features
  • Utilize snom’s 5th generation SIP firmware which provides interoperability with various popularly used SIP-based IP PBXs and soft-switches
  • Quick and secure phone provisioning with pre-installed security certificate without manual interaction for simple deployments
  • Advanced remote management and provisioning, including support for TR-069/TR-111 – perfect for VoIP hosted service providers, larger scale multi-site installations or SIP-based IP PBXs in variety of business environments

The snom 710 phone is now available at The Telecom Spot for pre-order (ETA October 2012).  Questions?  Contact one of our helpful consultants or leave a comment below, we love to hear from you!