Tag Archives: Software Updates

New Version of Jabra PC Suite Available for Updates!

Jabra PC Suite is a free PC software offered by Jabra to help you configure, update firmware and enable control of your headset or other USB devices with your PC softphone and other audio programs.  Most importantly, if you have use PC softphone with your Jabra wireless headset, Jabra PC Suite enables remote call control.

Jabra PC Suite

Their latest update (Jabra PC Suite version 2.10.3050) released on 2/28/2013 include:

  • Integration for NEC SP 350 with Jabra device call control
  • Presence integration for MS Lync, Skype and Cisco CUPC
  • New products recognized for Jabra SPEAK 510 and Jabra MOTION
  • Plus various stability improvements!

For more information and to download/update the Jabra PC Suite for your Jabra USB devices please visit Jabra’s site here: Jabra PC Suites.

3CX Releases Service Pack 2 for 3CX Phone System 11

3CX has just released Service Pack 2 for 3CX phone system version 11. Just in time after Window 8 release, the 3CX Service Pack 2 fixed several past issues and add support for Windows 8 and Windows Server 2012.

To download this new update, log in to 3CX Windows Management Console (Start-> All Programs -> 3CX Phone System -> Windows Management Console), go to 3CX Phone System Update node and then 3CX Service Packs / Updates.  Or you can also download 3CX phone system version 11 with this new service pack 2 via 3CX website.

Some noteworthy additions:

  • Added support for Windows 8 and Windows Server 2012
  • Added support for Exchange Server 2013
  • All new IP Whitelist for Anti-Hacking module
  • Added support for Cisco SPA 514G and 525G2 phones with latest firmware.
  • SNOM from firmware version 8.7.3.15 is now supported and SNOM phones can now be configured using Plug and Play.

You can view the original article here with the full list of fixes and updates. If you’re still using 3CX phone system 6-10, 3CX recommend for you to upgrade to 3CX phone system 11 with the 3CX upgrade insurance.  Please don’t hesitate to contact The Telecom Spot team if we can help you with any questions.

snom 821 UC Phone Now MS Lync Certified!

Exciting news – snom announced today that their Apollo UC edition firmware is now qualified for Microsoft Lync!

The snom UC edition firmware is an optional software module for the snom phone/devices in their Unified Communications portfolio.  It combines the advantage of open standards-based IP telephony by using SIP protocal to seamlessly integrate with UC client apps such as Microsoft Office Communications Server 2007 R2, Lync and as well as other SIP based IPPBX in parallel.

snom 821 phone

The first to receive “Qualified for Microsoft Lync” certification is their snom 821 desktop phone, now available to be configured with their new Apollo firmware. Unique Lync phone features of the snom 821 UC edition with Apollo firmware includes: Speed and simplify Microsoft Lync Server 2010 Enterprise Voice deployment and operation in multi-site business environments, added music on hold, and boss/admin and presence buttons. Over the next few weeks, snom expects their entire UC portfolio running Apollo firmware to also receive the Microsoft Lync certification including snom 300 and 370 UC editions.

Quick overview of the snom UC portfolio to begin your search for that perfect UC solution:

snom 821 UC edition – With color display and advanced presence features integrated with call history and contact lists, it’s recommended for information workers.

snom 870 UC edition – snom’s latest innovation with completely redesigned new touchscreen with unique and intuitive user interface; perfect for modern people who requires user friendly high tech functions.

snom 300 UC edition – Recommended for entry-level users who just need a simple phone with basic features in areas such as lobbies, hallways, closets and cafeterias where a lot of UC functionality isn’t required.

snom 320 UC edition – An affordable yet powerful SIP phone with built in, full-duplex speakerphone and 3-party conference bridging – recommended for medium to heavy phone users.

snom 370 UC edition – Has high audio quality, is easy to use, secured by VPN capabilities and interperability, has expanded memory capacity and contact status display so it is recommended for anyone who needs to transfer calls frequently such as receptionists or others including SMEs, home office, private users or ISP applications.

snom UC600 – A Lync-optimized USB phone peripheral device that’s basically a phone/handset attached to PC. It allows user to use a traditional style phone/handset to maintain that familiar feel, while the calls are actually being handled by the PC with Microsoft Lync 2010 client app installed.

snom PA1 – snom’s paging device that unites the functions of a phone with high-performance digital amplifier for broadcasting annoucements and supplying background music to assigned rooms, hallways and office floors.

snom MeetingPoint – The only SIP conference phone that allows user to use MS Office Communication Server 2007 R2 and standard SIP accounts in parallel.

 snom UC editions

Snom’s UC edition phones are available at The Telecom Spot, and for the latest release of snom’s Apollo firmware (8.8.1.11) please visit http://www.snom.com/en/lync

Questions? As always we love to hear from you!  Leave a comment below, or contact one of our helpful consultants today and see how these UC edition phones can help with your business operations and that all important bottom line savings.