Tag Archives: UC

Replace your Cisco IP Phone System with Digium and Get Discounts!

Digium Q3-2014 Promo

Are you currently using a Cisco IP phone system?  Cisco is discontinuing their UC solution for SMB customers and have declared it end of life (EOL) for nearly a year. Their EOL announcement included Cisco’s UC300 and UC500 series; the support entitlements for these platforms will begin phasing out January 1, 2015.

For many SMB customers, this is a great time to start replacing those Cisco phone systems with a Digium Switchvox solution – which can often be purchased for less than the annual cost of a Cisco support contract!  From now thru September 30 December 31, 2014 Digium will offer additional discounts up to 15% off MSRP to help you make the switch.  Simply contact one of our helpful representatives here at The Telecom Spot to start!

Note:

  • Digium promotion is for qualified product purchases July 1 – September 30, 2014 by end user customers only.
  • Customers must request this promotional discount at time of order placement as neither Digium nor The Telecom Spot can provide promotional discounts after orders have been invoiced
  • Only qualified Switchvox products are eligible for the promotional discount.  This include Switchvox appliances, Switchvox SMB software, Switchvox subscriptions.  A complete list of qualifying products and part numbers are listed below.
  • This offer does NOT apply to cold spares, updates and maintenance, subscription renewals, phone feature packs, extended hardware warranties, phones, Digium cloud services, or any other items that are not included on list of qualifying products
  • This promotion applies only to new Switchvox solutions replacing existing Cisco telephony solutions.  Digium may contact customer to confirm the replacement for their promotional claim audits.

Eligible products for the Cisco Replacement Promotion

Digium Part Number / SKU Product Description MSRP
1AS800010LF Switchvox 80 Appliance, NA $3,140
1AS800011LF Switchvox 80 Appliance, AU $3,140
1AS800012LF Switchvox 80 Appliance, EU $3,140
1AS800013LF Switchvox 80 Appliance, UK $3,140
1AS3100010LF Switchvox 310 Appliance, NA $4,040
1AS3100011LF Switchvox 310 Appliance, AU $4,040
1AS3100012LF Switchvox 310 Appliance, EU $4,040
1AS3100013LF Switchvox 310 Appliance, UK $4,040
1AS3600010LF Switchvox 360 Appliance, NA $5,850
1AS3600011LF Switchvox 360 Appliance, AU $5,850
1AS3600012LF Switchvox 360 Appliance, EU $5,850
1AS3600013LF Switchvox 360 Appliance, UK $5,850
1AS3800010LF Switchvox 380 Appliance, NA $7,990
1AS3800011LF Switchvox 380 Appliance, AU $7,990
1AS3800012LF Switchvox 380 Appliance, EU $7,990
1AS3800013LF Switchvox 380 Appliance, UK $7,990
1AS4500010LF Switchvox 450 Appliance, North America $9,850
1AS4500011LF Switchvox 450 Appliance, Australia $9,850
1AS4500012LF Switchvox 450 Appliance, Europe $9,850
1AS4500013LF Switchvox 450 Appliance, United Kingdom $9,850
1AS4700010LF Switchvox 470 Appliance, North America $12,975
1AS4700011LF Switchvox 470 Appliance, Australia $12,975
1AS4700012LF Switchvox 470 Appliance, Europe $12,975
1AS4700013LF Switchvox 470 Appliance, United Kingdom $12,975
1SWXSMB00DL Switchvox SMB Software Download $2,745
1SWXSMB00DVD Switchvox SMB DVD with Reg Code $2,765
1SWXGSUB1 1 Switchvox Gold Subscription for 1 User $70
1SWXGSUB5 5 Switchvox Gold Subscriptions for 5 Users $350
1SWXGSUB25 25 Switchvox Gold Subscriptions for 25 Users $1,750
1SWXGSUB100 100 Switchvox Gold Subscriptions for 100 Users $7,000
1SWXPSUB1 1 Switchvox Platinum Subscription for 1 User $100
1SWXPSUB5 5 Switchvox Platinum Subscriptions for 5 Users $500
1SWXPSUB25 25 Switchvox Platinum Subscriptions for 25 Users $2,500
1SWXPSUB100 100 Switchvox Platinum Subscriptions for 100 Users $10,000
1SWXTSUB1 1 Switchvox Titanium Subscription for 1 User $60
1SWXTSUB5 5 Switchvox Titanium Subscriptions for 5 Users $300
1SWXTSUB25 25 Switchvox Titanium Subscriptions for 25 Users $1,500
1SWXTSUB100 100 Switchvox Titanium Subscriptions for 100 Users $6,000

 

Jabra Buy 10 Get 1 Free Contact Center Headsets Promotion

For every 10 Jabra contact center headsets series purchased between 10/1/2013 thru 12/31/2013, you are eligible for a free headset from Jabra!  Eligible headset series include GN2000, GN2100, or BIZ2400 series’ headsets.  The free headset can be the same corded headset as purchased, or a Jabra PRO 900 series wireless headset.

Jabra GN2000 Series

Jabra GN2000 Series

Jabra GN2000 series:  A flexible headset series ideal for blended telephony environments, featuring a sturdy design and UC compatibility.

Jabra GN2100 Series

Jabra GN2100 Series

Jabra GN2100 series:  An award-winning headset series for businesses and call centers that features a variety of wearing styles and a comfortable fit.

Jabra BIZ2400 Series

Jabra BIZ2400 Series

Jabra BIZ 2400 series:  A professional headset series offering a comfortable fit, a variety of wearing styles and the latest in noise cancellation technology.

Please check Jabra’s compatibility guide or contact us for assistance on ensuring you have the appropriate adapter cords or EHS adapters required for connectivity.


Jabra terms and conditions:

Promotional Offer: For every 10 Jabra contact center headsets (GN2000, GN2100, or BIZ™ 2400 series purchased between now and December 31, 2013, you are entitled to a free headset. The free unit can be either the same headset as purchased – OR – a PRO 900 series headset

Promotional Period: October 1, 2013 through December 31, 2013.

Eligibility:
This promotion is open to all end users in the United States and Canada who purchase 10 or more GN2000, GN2100, or BIZ 2400 headsets from a Jabra authorized reseller.  All claims must be submitted and postmarked on or before January 15, 2014. Any claims received after that date will not be honored.

To claim your free headset, end users must fill out the on-line claim form at the following website: www.Jabra.com/campaigns/Buy10Get1Free. End users must also attach a copy of the original invoice to the email address provided on the claim form as proof of purchase (promotions@jabra.com).

Administrative:
This promotion cannot be combined with any other active Jabra offers, special pricing, or programs.  Free headsets are not for resale.  This promotion is the exclusive property of Jabra and any use by unauthorized parties without the expressed written consent by Jabra is prohibited.  Jabra will only allow returns for claims of “Out of Box Failure”.

Shipping:
Your free headsets will be shipped directly to the end user at the address listed on the original invoice. If multiple purchases are made and placed on one purchase order and invoice, all free products will be shipped to one address. Please allow 2-4 weeks for order fulfillment.  By participating in this promotion you accept and agree to be bound by these Terms and Conditions.

Introducing VXi Envoy UC Headsets

Just released, VXi’s new Envoy UC headsets is a great USB headset at an affordable price point.  VXi designed the Envoy UC to give users best-in-class sound quality for all variety of office communication situations, and they’ve done an excellent job at that.  The Envoy™ UC is currently available in two models: Envoy™ UC 3031U Stereo UC Headset (VXI-203349) and Envoy™ UC 3010U Monaural UC Headset (VXI-203352).

VXi Envoy UC Headset

VXi Envoy UC Headset

When testing out the new Envoy UC headset, we were pleasantly surprised at the rich and clear audio quality.  For those of us who enjoy some music while working on projects and in-between calls, it is a huge plus.  The Envoy UC’s microphone boom can also be easily positioned for best voice input.  The VXi Envoy UC headset is rated at 95% noise cancellation by 3rd party testing (CJS Labs) which is superior to many others in its range.  For users looking for a great headset for speech recognition or dictate software like Nuance’s Dragon NaturallySpeak, the VXi Envoy UC would also make a great option.

The headset is also light and comfortable enough to wear all day long with the soft leatherette ear-pads resting gently on the ear(s).  And the in-line control for volume, mute and call answer/end is another convenient feature.  All in all, this would make a great contender when considering UC headsets, closely competing with others such as Plantronics’ Blackwire 500 series headsets or Jabra’s UC Voice 550 series headsets.

Features: 

  • USB interface for plug-and-play ease of use.
  • Hi-Fi audio with DSP for clearer conversations and audiophile-quality sound.
  • Advanced noise canceling eliminates background noise and improves communication.
  • Works with popular UC and softphone applications.
  • Lightweight, comfortable design is easy to wear, all day.
  • Real-world durability stands up to every-day use.
  • Inline control of volume, mute and call answer/end.  (Call answer/end controls may require additional software – www.vxicorp.com/usb )
  • Two-year, hassle-free VXi manufacturer warranty.

Mechanical Specifications

  • Headset Weight:  Stereo: 4.29 oz.  Mono: 3.46 oz.
  • Headband: 11” expandable to 13”
  • Mic Boom: Flexible, snap-lock microphone boom

Receiver Specifications

  • Speaker: 36.0 mm wideband
  • SPL:  110 ± 3 dB at 1 mW (0.178 V) with IEC-318
  • Impedance:  32 Ω ± (15%) at 1 KHz, 0.178 V
  • Frequency Response:20 Hz – 20 KHz

Agency Approvals

  • CE, FCC, RoHS

Microphone Specifications

  • Microphone: 6.0 mm bi-directional noise cancelling
  • Ambient Noise Suppression: 95%
  • Frequency Response: 200 Hz – 8 KHz

 

 

Logitech “Powered by Jabra” Video Conferencing Bundle Sale

Have you been searching for a  great webcam or video conferencing bundle at an affordable price point?  Take a look at the “Logitech Powered by Jabra” video conferencing bundles offered by the Jabra/Logitech partnership.

Logitech Powered by Jabra Bundles

For a limited time, until stock runs out, you can get a fantastic deal on a Logitech 720p HD webcam with a Logitech branded Jabra headset or speakerphone.  With the bundles, you can choose from either the Logitech BSP420 USB Speakerphone (Logitech branded Jabra SPEAK 410) for office conferencing or the Logitech BH870 Wireless Bluetooth Headset (Logitech branded Jabra GO 6430) for maximum mobility.  Hurry, because this deal won’t last!

New Digium Switchvox 80 and 300 Series Appliances – Now Smaller and More Powerful

Digium recently released new Switchvox 80 and 300 series appliances for the SMB market, replacing the older Switchvox 65, 305 and 355 appliances.

The new Switchvox 80 and 300 series have updated technology, smaller form factor, green design and are competitively priced.  Switchvox 80 replaces 65, 310 replaces 305, and 360 replaces 355.  The older Switchvox appliances (65, 305, 355) are discontinued as of July 30th (limited stock remains, check with us for availability).

If you’re a current user of the older Switchvox appliances, you can upgrade by purchasing a cold spare of the appliance that you choose instead of purchasing Switchvox with the software license.  Then you can upload the last backup to the new appliance and be back up and running!  Just make sure the Switchvox software version is 5.7.1 or newer. The old appliance can be put to good use as a failover cold spare for your disaster recovery plan.

See which one of the Digium Switchvox appliances is the best fit for you via the convenient comparison chart below.  You can build your custom bundle via our easy system configurator or simply contact us today for quote!

Digium Switchvox Comparison

Click Image to Enlarge

*About Digium Switchvox phone systems:  Digium Switchvox offers a single powerful set of features you can afford.  You pay one low price for all its communication power – it’s an United Communication system that integrates all office communications including phone, fax, chat and web mash-ups.  Business that wants to do more than just talk can count on Switchvox to help them easily transition from simple telephony to a feature-rich UC solution.  Business users can improve productivity no matter where they are – on a mobile phone or in the office.

Buy 10 Get 1 FREE Promo on Select Plantronics UC Headsets

Plantronics-healthcare-promo-offer

Now through December 31, 2013 Plantronics has an exclusive offer for our healthcare customers.  When you buy ten of select Plantronics UC headsets, you get 1 free!  Simply contact us for eligibility and to claim your free headset with order – it’s that simple.

*Plantronics offer is for the same product purchased only (for example, buy ten Voyager Legend UC’s and get one Voyager Legend UC FREE).  This offer may not be combined with any other offers.

Eligible products:

  • Savi 700 Series:  Ideal for professionals that are mostly close to their phone or computers, multi shift environments, and training.  Connect with multiple MDs and/or practice Telemedicine with ease.  (Connects to mobile, PC, and desk phone)
  • Voyager Legend UC series:  Ideal for road warrior mobile professionals, Telemedicine or other video communications and speech recognition. (Connects to PC, mobile, tablet, or any USB device)
  • Blackwire 700 Series:  Ideal for users with extensive PC communication for Telemedicine, video communications and speech recognition who also desire connectivity to a mobile phone, tablet or other USB device. (Connects to PC, mobile, tablet or any USB device)
  • Blackwire 500 Series:  Ideal for users with extensive PC communication for Telemedicine, video communications and speech recognition. (Connects to PC or any USB device)
  • Calisto 620:  An ideal Telemedicine tool, the Calisto 620 speakerphone facilitates conferencing and a private office environment as well.  (Connects to mobile phone and PC)

 

 

 

New Grandstream UCM6100 Series IP PBX Offers Enterprise-Grade Solutions to SMBs with No License Fees

Grandstream has just released their new UCM6100 series IP PBX with no licensing fees, bringing enterprise-grade communication solutions to SMBs at affordable entry-level price point!  Available in 4 model sizes, Grandstream’s UCM6100 series delivers advanced voice, video, data and mobility applications with a single-server solution.  They’re available now at The Telecom Spot at limited quantities – remember to add-to-cart to view our current special pricing!

Grandstream UC6100 Series IP PBX

Grandstream UCM6100 Series IP PBX

Product highlights:

  • Powered by advanced Asterisk based open source platform
  • Supports up to 500 users and up to 60 concurrent calls
  • Affordable pricing for SMB budgets – no licensing fees
  • 4 model sizes ranging from 2 to 16 FXO ports
  • 2-year manufacturer warranty
  • No licensing/recurring fees per features like IVR, auto attendant
  • Free lifetime firmware updates
  • Auto discovery and registration of SIP endpoints (phones, cameras, etc)
  • Zero-configuration provisioning via intuitive WEB UI
  • Plug and play setup and remote maintenance
  • Broad SIP interoperability with popular service providers, SIP trunk providers and other SIP hardware, including Grandstream GXP phones and GXP video cameras.

Enterprise-Grade features for SMBs:

  • Voice - Customizable features like Caller ID, voicemail, auto attendant, IVR, DND, MWI, call routing, click-to-dial, 3-way conferencing and more; comprehensive codec support
  • Data – Call detail records; Fax; Corporate phonebook LDAP files and servers; call recording; voicemail/fax to email and more
  • Video – Real-time SIP video calling; video camera/surveillance integration; 2-way audio from cameras; extensive video codec
  • Mobility – Remote workers can make/receive calls on smartphones and laptops; extension dialing over all locations; access files and monitor business remotely across the globe

Models:

Technical Specifications UCM6102  UCM6104  UCM6108  UCM6116 
PSTN Line FXO Ports 2 4 8 16
Analog Telephone FXS Ports 2 2 2 2
Network Interfaces Single or Dual (UCM6102 only) 10M/100M/1000M RJ45 Ethernet port(s) with integrated PoE Plus (IEEE 802.3at-2009)
Data Router Yes No                           No                            No
Peripheral Ports USB, SD
LED Indicators Power/Ready, Network, PSTN Line, USB, SD
LCD Display 128×32 graphic LCD with DOWN & OK button
Reset Switch YES

Plantronics Releases Smart Presence App for MS Lync 2013

Plantronics just released a Smart Presence app for Microsoft Lync which will provide enhanced presence functions for MS Lync 2013 (when used with Plantronics Spokes software and Plantronics headsets).  Mainly, it changes your MS Lync 2013 presence status to “in a call” when you’re on call (with mobile, softphone or deskphone calls).

Before installing the new app, the following are required:

Find out more on Plantronics’ page here:  http://www.plantronics.com/us/support/software-downloads/business-windows.jsp

 

 

snom 821 UC Phone Now MS Lync Certified!

Exciting news – snom announced today that their Apollo UC edition firmware is now qualified for Microsoft Lync!

The snom UC edition firmware is an optional software module for the snom phone/devices in their Unified Communications portfolio.  It combines the advantage of open standards-based IP telephony by using SIP protocal to seamlessly integrate with UC client apps such as Microsoft Office Communications Server 2007 R2, Lync and as well as other SIP based IPPBX in parallel.

snom 821 phone

The first to receive “Qualified for Microsoft Lync” certification is their snom 821 desktop phone, now available to be configured with their new Apollo firmware. Unique Lync phone features of the snom 821 UC edition with Apollo firmware includes: Speed and simplify Microsoft Lync Server 2010 Enterprise Voice deployment and operation in multi-site business environments, added music on hold, and boss/admin and presence buttons. Over the next few weeks, snom expects their entire UC portfolio running Apollo firmware to also receive the Microsoft Lync certification including snom 300 and 370 UC editions.

Quick overview of the snom UC portfolio to begin your search for that perfect UC solution:

snom 821 UC edition – With color display and advanced presence features integrated with call history and contact lists, it’s recommended for information workers.

snom 870 UC edition – snom’s latest innovation with completely redesigned new touchscreen with unique and intuitive user interface; perfect for modern people who requires user friendly high tech functions.

snom 300 UC edition – Recommended for entry-level users who just need a simple phone with basic features in areas such as lobbies, hallways, closets and cafeterias where a lot of UC functionality isn’t required.

snom 320 UC edition – An affordable yet powerful SIP phone with built in, full-duplex speakerphone and 3-party conference bridging – recommended for medium to heavy phone users.

snom 370 UC edition – Has high audio quality, is easy to use, secured by VPN capabilities and interperability, has expanded memory capacity and contact status display so it is recommended for anyone who needs to transfer calls frequently such as receptionists or others including SMEs, home office, private users or ISP applications.

snom UC600 – A Lync-optimized USB phone peripheral device that’s basically a phone/handset attached to PC. It allows user to use a traditional style phone/handset to maintain that familiar feel, while the calls are actually being handled by the PC with Microsoft Lync 2010 client app installed.

snom PA1 – snom’s paging device that unites the functions of a phone with high-performance digital amplifier for broadcasting annoucements and supplying background music to assigned rooms, hallways and office floors.

snom MeetingPoint – The only SIP conference phone that allows user to use MS Office Communication Server 2007 R2 and standard SIP accounts in parallel.

 snom UC editions

Snom’s UC edition phones are available at The Telecom Spot, and for the latest release of snom’s Apollo firmware (8.8.1.11) please visit http://www.snom.com/en/lync

Questions? As always we love to hear from you!  Leave a comment below, or contact one of our helpful consultants today and see how these UC edition phones can help with your business operations and that all important bottom line savings.