Tag Archives: Yealink

Yealink’s New CP860 Diamond IP Conference Phone is Here!

Yealink announced the commercial launch of its first IP conference phone on 3/13/2015.  The new CP860 IP conference phone is designed for small to medium-sized meeting rooms with up to 10 participants (or 16 with optional expansion mic) and offers “diamond-clear” voice conversations to help increase productivity for company meetings.  Yealink CP860 IP Conference Phone

CP860 combines great audio performance in its diamond shaped body design along with several useful features.  Call linkage with PC or mobile soft-phones such as Skype, Lync/Skype for Business, Bria, and more are supported to provide users a convenient UC experience anytime and anywhere.  With USB call recording, you can record important meetings for easy call review and record keeping.  5-party conferencing is also supported to help companies improve communications while reducing facility costs.

Highlights:

  • Optima HD voice, full duplex technology
  • 10-feet and 360 degree voice pick-up (built-in 3 mic array)
  • Optional pair of CPE80 expansion microphone for broader reception
  • 320ms echo cancellation tail length
  • Connection to mobile phone or PC for conference calls
  • 5-way conferencing supported
  • USB call recording supported

Yealink CP860 IP conference phone is currently MSRP at $799 and the pair of CPE80 expansion mic is MSRP at $119.  Due to MAP restrictions, please log-in to our website or contact us today for our special sales price.

Additional Resources:

How to update firmware on Yealink IP Phones?

Yealink continuously provide firmware releases to further improve features and fix bugs, but how do you go about upgrading the firmware on your Yealink IP phones?

After downloading the latest firmware from Yealink’s website you can either manually update from the local system for single phones or mass-provision automatically for multiple phones. The following table lists the associated and latest firmware names for each Yealink IP phone model (X is replaced by the actual firmware version).

YealinkFirmwareNameTable

Method 1:  To manually upgrade firmware via web user interface for single phone:

  1. First, save the firmware to local system
  2. Click on Settings -> Upgrade (For T3x and VP530, click on Phone -> Upgrade)
  3. Click Browse
  4. Select the firmware from the local system
  5. Click Upgrade – A dialog box pops up to prompt “firmware of the SIP phone will be updated. It will take 5 minutes to complete.  Please don’t power off!”
  6. Click OK to confirm the upgrade

Note:  Do not unplug the network and power cables during the IP phone firmware upgrading process.  Also do not close/refresh the browser when the IP phone is upgrading firmware via web user interface.

Method 2:  To mass provision via provisioning server:

IP phones support the use of FTP, TFTP, HTTP, and HTTPS protocols to download configuration files and firmware from provisioning server, and then upgrade firmware automatically.  You can configure the way your IP phones download firmware stored on provisioning server in one of two ways:

  1. Check for both configuration files and firmware stored on the provisioning server during boot up
  2. Automatically check for configuration files and firmware at a fixed interval or specific time

Configuration changes can be performed using the configuration files or locally:

  • Configuration File ( <y0000000000xx>.cfg ) – Configure the way for IP phone to check for configuration files.  Specify the access URL of the firmware. Refer to Upgrading Firmware on admin guide for more details.
  • Local (Web User Interface) – Configure the way for IP phone to check for configuration files.

For Yealink T19P, T2 series, T4 series:

In <y0000000000xx>.cfg, you can configure firmware url as below.
———————————————-
#!version:1.0.0.1

##File header “#!version:1.0.0.1″ can not be edited or deleted, and must be placed in the first line.##
##This template file is applicable to SIP-T28P/T26P/T22P/T20P/T21P/T19P/T46G/T42G/T41P IP phones running firmware version 72 or later.##
##For more information on configuration parameters, refer to Yealink_SIP-T2_Series_T19P_T4_Series_IP_Phones_Auto_Provisioning_Guide.##

################################################################################​####### Configure the access URL of firmware ## ################################################################################​
### It configures the access URL of the firmware file.
### The default value is blank.It takes effect after a reboot.
firmware.url =
————————————————————
You can refer to more syntax about auto provisioning in auto provisioning guide of T2X-T19P-T4X.

To configure the way for IP phone to check for configuration files via web user interface:

  1. Click on Settings -> Auto Provision
  2. Make the desired changes (see T46’s V72 setting screenshot below for example)T46-example-setting
  3. Click Confirm to accept the change
  4. Note:  When the “power on” is set to “on”, the IP phone will check configuration files stored on the provisioning server during start-up and then will download firmware from the server.  Refer to admin guide for more details.

For Yealink T3 series and VP530:

In <y0000000000xx>.cfg, you can configure firmware url as below.
———————————————-
#!version:1.0.0.1

##File header “#!version:1.0.0.1″ can not be edited or deleted, and must be placed in the first line.##
################################################################################​######### Configure the access URL of firmware ######## ##########################################################################​
firmware.url =
————————————————————
You can refer to more syntax about auto provisioning in auto provisioning guide of T3X:

Yealink T3XG Auto Provisioning_70.0
Yealink T2XP-T3XG-VP530 phones Auto Provisioning User Guide Rev_70.0

To configure the way for the IP phone to check for new configuration files via web user interface:

  1. Click on Phone->Auto Provision
  2. Mark the desired radio box in Check New Config field.
  3. Mark the desired radio box in Repeatedly field.
  4. (If the Repeatedly On radio box is marked) Enter the time interval (in minutes) in the Interval (minutes) field.
  5. Mark the desired radio box in Weekly field.
  6. (If the [/b]Weekly On[/b] radio box is marked) Enter the desired time in the Time field.
  7. (If the Weekly On radio box is marked) Check the desired checkbox in the Day of week field.
  8. Click Confirm to accept the change.
  9. Note: When the “Check New Config” is set to “on”, the IP phone will check for both firmware and configuration files stored on the provisioning server during boot up.  Refer to admin guide for more details.

For Yealink W52P base station:

You can upgrade your base station to the latest firmware version. The latest firmware version not only improves the performance of the base station, but also provides more features compared to the previous version. This section provides you with instruction on upgrading the base station via web user interface (Refer to Yealink W52P IP DECT Phones Auto Provisioning Guide for information on upgrading via auto provisioning).

To upgrade base station firmware via web user interface:

  1. Contact your system admin for the latest firmware file and store it on your local system in advance
  2. Click on Phone->Upgrade
  3. In the Select and Upgrade Base Firmware field, click Browse to locate the firmware file from your local system.
  4. Click Upgrade to upgrade the firmware of the base station.
  5. The browser pops up the dialog box “Firmware of the SIP Phone will be updated. It will take 5 minutes to complete. Please don’t power off!”.
  6. Click OK to confirm upgrading.  The upgrading process will take a few minutes. The power indicator LED on the base station flashes when the base station is during the firmware upgrading process.
  7. Note:  Do not refresh or close the browser during upgrading process of base station

Once the base station firmware has been successfully upgraded, the base station reboots automatically. The handset will perform an auto registration to the base station. You can check the firmware version of the base station using the handset. For more information, refer to Yealink_W52P_User_Guide_V40_1

For Yealink W52x handset:

You can upgrade W52x handset firmware via a USB tool or over the air (OTA). Upgrading handset firmware via the USB tool (developed by Yealink), you need to purchase a USB cable in advance, and then upgrade the handset firmware one by one.

Upgrading handset firmware via OTA means that the handset firmware can be upgraded through a wireless DECT connection (L2CAP). So a USB cable does not have to be plugged to the handset for firmware upgrade. OTA enables the distribution of new firmware to the subscribed handsets.

OTA upgrade capability is restricted to specific firmware versions and handset hardware:
* Handset with firmware 26.40.0.15 or later
* Base station with firmware 25.40.0.15 or later
* Handset with hardware 26.0.0.6 or later

Please note that OTA is only available when meeting the above three conditions simultaneously.  Upgrading handset firmware may take a period of time, so you may wish to upgrade the handset outside of work hours to avoid affecting the normal use.  Please refer to Yealink’s guide on upgrading W52x Handset firmware for more details.

 

Yealink Releases V73 Firmware Update for SIP Phones

Yealink

Yealink just released V73 official firmware for their line of SIP phones with lots of new features, optimizations and bug fixes.  For Yealink SIP phone users, you can download available firmware in Yealink’s document and downloads zone. The V73 update affects Yealink models T20P, T22P, T26P, T28P, T41P, T42G, T46G and T48G phones.  Yealink skips T19/T21 and T3x line SIP phones in this release but plans to include T19/T21 in their future V80 update instead.

Some new features and optimizations include:

  • Protected personalized settings
  • RTCP-XR voice quality monitoring
  • Off-hook hot line dialing
  • Screen captures
  • Paging list
  • Ability to select different ringtones for different accounts
  • Notification pop-ups
  • Softkey display
  • Remote phone book
  • Call park feature

For full details on all the features, optimizations and bug fixes include with version 73 firmware please see Yealink’s V73 SIP IP phone release notes.

See our related post on how to upgrade firmware on Yealink IP phones for firmware update instructions.

Popular DECT IP Phone Comparison – Yealink W52P vs. Panasonic KX-TGP500

Many users who are looking for more mobile freedom while still keeping great call quality and business phone features are turning to cordless IP DECT phone systems.  There are many cordless DECT phone options in today’s market, but two of the most popular are Yealink’s W52P and Panasonic’s KX-TGP500.  With similar price ranges, below is a quick comparison between the 2 models.


Yealink SIP-W52P

Yealink SIP-W52P

  • Indoor range: 50m
  • Outdoor range: 300m
  • Color screen: Yes
  • Simultaneous calls: 4
  • SIP Accounts:  Up to 5
  • Cordless Handsets:  Up to 5 (W52H)
  • HD Voice: Yes, handset with wideband
  • Speaker: Full-Duplex
  • Talk time: +10 hours, 100 hours standby
  • PoE: Integrated PoE (Class 1)
  • ECO Mode: Yes
  • Cat-iq 2.0: Yes
  • Remote Phonebook:  Yes
  • On-screen conferencing instructions
  • Special:  Increase range with up to 6 repeaters (RT10)
  • See Yealink W52P Product & pricing


Panasonic KX-TGP500

Panasonic KX-TGP500

  • Indoor range: 50m
  • Outdoor range: 300m
  • Color screen: No, grayscale
  • Simultaneous calls: 3
  • SIP Accounts:  Up to  8
  • Cordless Handsets:  Up to 6 (KX-TPA50B04)
  • HD Voice: HD Codec on DECT radio
  • Speaker: Half-Duplex
  • Talk time: Up to 5 hours, 240 hours standby
  • PoE: No
  • ECO Mode: No
  • Cat-iq 2.0: No
  • Remote Phonebook:  No
  • No on-screen conferencing instructions
  • See Panasonic KX-TGP500 Product & Pricing


 

Factory Reset Guide for Yealink, Cisco, Polycom, Grandstream and Patton VoIP Products

Occasionally it is necessary to factory reset during troubleshooting and provisioning IP devices connected to VoIP phone systems.  Factory resetting is an alternative quick fix if a device is not working properly or if you are looking to follow an online guide from the same starting point. However, do be careful because all the localized settings on the device will be deleted when you factory reset.  See below for directions on factory resetting Yealink, Cisco, Polycom, Grandstream and Patton VoIP products.

Yealink T20P, T22P, T26P, T28P, T32G, and T38G:

  • Hold down the OK button for 10 seconds
  • Hit OK again to confirm the reset.
  • Alternatively, factory reset the phone with the Advanced Settings in the phone’s menu

Yealink VP530:

  • Navigate to Advanced Options on the touch screen (default password is admin)
  • Select Reset & Reboot which will open the factory reset menu.
  • Choose from Reset All, Reset Configuration, or Reset UserData.  Press the button next to Reset Now and press OK to confirm the reset.

Yealink W52P:

  • Log in to the web interface of the DECT base.
  • Navigate to Phone > Upgrade and then select Reset to Factory.

Cisco 303, 502G, 504G, 508G, 509G, and 525G2:

  • Select Option 14 in the phone menu to factory reset the phone.
  • Hit OK to confirm the reset.

Polycom IP 320, 321, 330, 331, 335, 430, 450, 560, and 7000:

  • Press and hold 1, 3, 5, and 7.
  • Enter the admin password to proceed with the factory reset.  The password is 456 by default.

Polycom IP 4000, 5000, and 6000:

  • Press and hold 6, 8, and *
  • Enter the admin password to proceed with the factory reset.  The password is 456 by default.

Polycom VVX 1500:

  • Press and hold 2, 4, and 6.
  • Enter the admin password to proceed with the factory reset.  The password is 456 by default.

Grandstream GXP 2000, 2010, and 2020:

  • Navigate to Menu > Config > Factory Reset in the phone menu.
  • Press OK to proceed with the factory reset.

Grandstream GXP 2100, 2110, 2120, 2124, 1405, 1400, and 1450:

  • Navigate to Menu > Config > Factory Reset in the phone menu.
  • Press OK to proceed with the factory reset.

Patton SmartNode 4110 series, 4300 series, 4400 series, 4520 series, 4940, 4950, 4960, 4970, and 5200:

  • Press the Reset button (left of the console port) for 5 seconds until the Power LED starts blinking.
  • The unit will restart with factory default configuration.

 

Yealink Wireless DECT Phone System for SOHO & Small Business Users

Yealink now offers a new line of cost-effective DECT Cordless Phones designed with small business and SOHO users in mind!  The SIP-W52P and its expansion handset SIP-W52H is a scalable SIP-based mobile communication system that packs great features into an affordable price point. With the Yealink SIP-W52P you get both the freedom of wireless communication along with business features normally only found in deskphones.  This system will also work on Asterisk, 3CX and Broadsoft with some quick and easy configuration.

Yealink SIP-W52P

Yealink SIP-W52P

Yealink SIP-W52H

Yealink SIP-W52H

Highlighted Features:

  • Exceptional HD sound with wideband technology
  • Up to 4 simultaneous external calls
  • Scalable – Expand up to 5 DECT cordless handsets per base
  • Up to 5 VoIP accounts
  • 1.8″ color display with intuitive user interface
  • 10 hours talk time, 100 hours standby time
  • Integrated PoE (Class 1) but with option to use power supply (included)
  • Desktop or wall mountable
  • DECT radio coverage up to 50m indoors and 300m outdoors
  • Energy-saving ECO features

Both products is available and ready to ship at The Telecom Spot.  Due to manufacturer MAP restrictions, please contact us or log into the product pages to view our current special pricing.  Additional product details and specs are also available on our product page for Yealink SIP-W52P and SIP-W52H.