There are a lot of phone systems, and with so many options available, it’s easy to get lost searching for the right solution. In this section we will cover most of the major points needed to take into consideration so you can shop smart for that perfect phone system.


The best way to help yourself is to do some pre-planning and develop a clear understanding of what your needs are. In order to do this take the time to answer the following check-list:

  • How many incoming lines do you need right now?
  • How many incoming lines do you need in the near future?
  • How many stations do you need right now?
  • How many stations do you need in the near future?
  • Do you need voicemail right now and how many users does it need facilitate?
  • How many users in the future?
  • Do you need your voicemail to answer with an auto attendant for one company? Two? More?
  • Will you need to expand to something like a T-1 or PRI in the future?
  • How much money can you realistically invest in this equipment?

Taking time to consider the above questions can save you serious money AND frustration.
Planning your needs and doing research will definitely focus your search and lead you to the best system with minimum hassle.

Now, let’s expand on some of the above questions to get a better understanding.

Many of you shopping with us will more than likely be replacing your old phone system. You might be starting from scratch, but the basic question persists-How many phone lines do I need? Your old phone system might clue you in. Answer that question the best you can. A range is fine too. 3-6, 5-12, 15-20.

Next, consider what kind of phones you need. Really think about what it is that your employees really DO all day. Think through what each phone in your office must be able to do. For example, desks with sales people require a phone with capabilities far reaching beyond a phone at the bar of a restaurant or in an auto shop. What are you employees call requirements and HOW MANY are there? Which phones need displays? Which phones NEED to be able to handle lots of phone lines AND speed dials. Need a phone in the guest room or lobby?

Our staff will be able to better advise you on which phone works great for each location and help you find a phone system that will grow as YOU need it. Which system will better fit into your budget for current needs. This keeps you from wasting money, which no one can afford to do. At this point, it’s time to map out your system on paper. Researching online helps and allows you explore the different name brand manufacturers, their phone systems, phones and voicemail units.  Or you can also use our helpful phone system quote form to help determine what would work best with your needs.

A good place to start your search is by simply clicking on the category links located on the left sidebar. Each category has a short, informative description which will give you a better feel of what each system is designed for. Alternatively, surfing to the manufacturer homepages is also a good way to find information, but you can also contact us and we’ll happily answer your questions.

What’s next?

Once you’ve covered the fundamental research, you should be ready to consider installation options(actually this is a *must*). Time, and again underestimating the difficulty involved leads many clients spending and losing more money then they could imagine.

We hope this has been helpful for you as you embark on the journey of choosing your perfect phone system.  If there’s anything we can do to help you along the way, please don’t hesistate to contact one of our helpful consultants here at The Telecom Spot.