Phone System Recommendations for Small to Medium Sized Businesses

Aksys Konnect

• No PBX, server, or hosted service required.  As simple as it gets with no need for an installer
• Good for small businesses who just need a simple phone with basic features
• Budget friendly

Things to consider:

• If you need anything beyond basic phone features or need to grow past 30 users, this is not the phone system for you
• Only supports up to 30 users and up to 14 concurrent calls

Epygi Quadro

• Cross-certified with wide range of IP phones and has auto-configuration options so phone setup is easy
• Packs lots of powerful phone features into an unit about the size of a router –help your company appear possibly bigger than it is
• Robust dial plan so you can enable Least Cost Routing (LCR) via multiple VoIP providers
• Built in STUN server solves NAT transversal issues with remote phones
• Quality product and made in the USA

Things to consider:

• Configuration menus may be a bit complex, but that could be easily solved by hiring an installer for initial system setup
• Auto attendant menu options are configured thru XML file, so it’s not as convenient for users who need to make frequent changes
• No built-in overhead paging, but you could possibly add it with additional hardware

3CX Software IP PBX

• It is software based, easy to manage, allow you to use any SIP based phones
• Easily scalable to grow with your business – most phone features available for any sized packages, just pay for # of simultaneous calls needed – all editions support an unlimited  number of extensions
• Support Unified Communication
• Has free “lite” version you can try out before purchase

Things to consider:

• It’s currently only available for Windows
• It’s software based so you’ll need to load it onto your own hardware / server appliance
• If you let the upgrade insurance expire, you will need to purchase it again at near full price in order to meet the next upgrade

 Digium Switchvox SOHO/SMB

• Feature-packed “all in one” quality phone system
• Asterisk based, support all SIP based phones including its own Digium IP phones
• If phone features are needed, they’re more affordable than comparable proprietary phone systems
• Simple to use and manage, possible to self-install without an installer for someone with DIY spirit
• Integrated for Unified Communication
• Annual subscription makes Switchvox “future-proof” – include product upgrades and technical supports for your growing business

Things to consider:

• Requires annual subscription fee which that entitles user to Digium support and upgrades
• Although it’s possible to self install for more tech-savy users, it may still help to have an installer

Xorcom

• Good budget-friendly pricing
• Full featured Asterisk based open source IP-PBX, use any SIP VoIP phones
• Reliable and quality hardware
• No subscription needed

Things to consider:

• No manufacturer programming support for the Elastix version, so if you need support make sure to ask us about the complete PBX version